Health-Tech Client Success Manager

Different Technologies Pty Ltd.

Cape Town

On-site

ZAR 600,000 - 900,000

Full time

14 days+
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Benefits offered by this job

Industry-leading compensation
Travel opportunities together with the
Latest equipment & remote setup

Job summary

VALD is seeking a Client Success Manager in Cape Town or surrounding areas to guide clients in implementing VALD technology and ensuring ongoing success. You will manage onboarding, build strong relationships, and identify growth opportunities while coordinating with internal teams.

Ideal candidates have physiotherapy, exercise physiology, or sports science backgrounds, and are adept at communication, organization, and problem-solving.

Qualifications

  • Must have used VALD Technology in current or previous role.
  • Ability to understand and share the client’s perspective and challenges.
  • Excellent grammar, spelling, and proofreading skills.

Responsibilities

  • Onboard clients and ensure successful implementation of VALD systems.
  • Build strong client relationships via online methods and occasional face-to-face meetings.
  • Identify client support needs and opportunities for growth.
  • Deliver online client presentations using Microsoft Teams.
  • Track activity and report using SaaS tools like HubSpot and Microsoft Suite.
  • Manage multiple assignments and support requests independently or with team members.

Skills

Empathy
Communication
Relationship-building
Attention to detail
Critical thinking
Adaptable
Time management
VALD systems

Education

Physiotherapist
Exercise Physiologist
Sports Scientist

Tools

HubSpot
Microsoft Teams
Microsoft Office
Email

Job description

VALD is seeking a Client Success Manager in Cape Town or surrounding areas to guide clients in implementing VALD technology and ensuring ongoing success. You will manage onboarding, build strong relationships, and identify growth opportunities while coordinating with internal teams.

Ideal candidates have physiotherapy, exercise physiology, or sports science backgrounds, and are adept at communication, organization, and problem-solving.

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