Head Waiter & Floor Leader - Upscale Service (Evenings)

Helderberg Personnel cc; Somerset West; On-site; ZAR 180,000 - 300,000; Full time

Job summary

Helderberg Personnel cc in Somerset West is seeking a Head Waiter to join their opening team. The successful candidate must have 2–3 years of restaurant service experience, preferably in a supervisory role, and a professional appearance with strong leadership skills.

You will supervise daily floor operations, coordinate service across shifts, lead by example, and ensure exceptional guest experiences. The role requires excellent communication, team motivation, and a hands-on approach to

Qualifications

• Minimum 2–3 years' experience in restaurant service.
• Supervisory or lead role experience preferred.
• Upmarket service standards knowledge.
• Excellent communication, leadership and organisational skills.
• Ability to manage and motivate a diverse service team.
• Knowledge of food, wine and beverage service.

Responsibilities

• Supervise daily restaurant floor operations and coordinate service during all shifts.
• Allocate tables, sections and responsibilities to waiters and runners.
• Conduct pre-service briefings and ensure the team is prepared for service.
• Monitor service flow, table turnover and timing between courses.

Skills

Leadership

Communication

Organisational skills

Guest relations

Problem solving

F&B knowledge

Flexibility

Job description

Helderberg Personnel cc in Somerset West is seeking a Head Waiter to join their opening team. The successful candidate must have 2–3 years of restaurant service experience, preferably in a supervisory role, and a professional appearance with strong leadership skills.

You will supervise daily floor operations, coordinate service across shifts, lead by example, and ensure exceptional guest experiences. The role requires excellent communication, team motivation, and a hands-on approach to