Head Luxury Concierge — Safari Lodge (Live-In)

HotelJobs; Ceres; On-site; ZAR 350,000 - 550,000; Full time

Benefits offered by this job

Live-in position

Salary depends on experience

Job summary

Kendrick Recruitment is seeking a Senior Private Concierge for an ultra-luxury safari lodge in the Western Cape. You will oversee guest-facing operations, delivering seamless, memorable service and leading a concierge team in a prestige environment.

The role requires strong luxury hospitality background, exceptional organisational and interpersonal skills, and the ability to manage complex guest requests in a fast-paced, high-end setting. Live-in position with salary depending on experience.

Qualifications

• Strong experience in luxury hospitality environments.
• Proven background in senior guest-facing or concierge roles.
• Excellent organisational, communication and interpersonal skills.
• Passion for personalised service and attention to detail.
• Ability to work under pressure in a fast-paced, high-end environment.

Responsibilities

• Provide exceptional, personalised service to guests, anticipating and exceeding their needs.
• Manage and coordinate guest activities, special requests and unique experiences.
• Act as the primary point of contact for VIP guests and high-profile visitors.
• Mentor and guide junior concierge staff, ensuring consistent service excellence.
• Collaborate with lodge management and other departments to ensure smooth operations.
• Maintain meticulous records and schedules to guarantee seamless service delivery.
• Uphold the highest standards of professionalism, discretion and hospitality.

Job description

Kendrick Recruitment is seeking a Senior Private Concierge for an ultra-luxury safari lodge in the Western Cape. You will oversee guest-facing operations, delivering seamless, memorable service and leading a concierge team in a prestige environment.

The role requires strong luxury hospitality background, exceptional organisational and interpersonal skills, and the ability to manage complex guest requests in a fast-paced, high-end setting. Live-in position with salary depending on experience.