Hands-On Restaurant Service Supervisor | Guest Experience Leader

Camps Bay Retreat; Cape Town; Presencial; ZAR 180 000 - 240 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Staff accommodation

Career development and training

Resumo da oferta

Camps Bay Retreat, part of Village n Life, seeks a Restaurant Service Supervisor for Bella’s Restaurant in Camps Bay, Cape Town. You will lead a service team, ensure attentive, professional service, and oversee operations across breakfast, lunch, and dinner.

Responsibilities include staff coaching, reservations management, and maintaining high standards while coordinating with kitchen and front desk teams. Shift leadership and guest liaison are key aspects of the role.

Qualificações

• Minimum two years' restaurant service experience within a hotel environment, including supervisory responsibilities.
• Strong understanding of restaurant operations and guest relations.
• Experience with restaurant POS systems and cash handling.
• Confident leadership and ability to coordinate with kitchen and front desk teams.

Responsabilidades

• Supervise daily restaurant service across breakfast, lunch and dinner.
• Lead shift briefings, allocate duties and ensure service readiness.
• Maintain restaurant presentation, table settings, staff grooming and service standards.
• Welcome guests, manage reservations and attend to special requests.
• Build relationships with resident guests and recognise returning visitors.
• Coordinate with kitchen and Reception teams for efficient service and communication.

Conhecimentos

Hospitality leadership

Guest relations

POS systems

Menu knowledge

Stock controls

Opera experience

Formação académica

Grade 12

Hospitality qualification

Ferramentas

Opera

Descrição da oferta de emprego

Camps Bay Retreat, part of Village n Life, seeks a Restaurant Service Supervisor for Bella’s Restaurant in Camps Bay, Cape Town. You will lead a service team, ensure attentive, professional service, and oversee operations across breakfast, lunch, and dinner.

Responsibilities include staff coaching, reservations management, and maintaining high standards while coordinating with kitchen and front desk teams. Shift leadership and guest liaison are key aspects of the role.