Guest-Experience Waiter | Front of House

Campsbayretreat; Cape Town; On-site; ZAR 120,000 - 180,000; Full time

Benefits offered by this job

Staff housing options

Staff facilities access

Training opportunities within Villagen

Job summary

Camps Bay Retreat in Cape Town invites energetic Waiter/Waitron candidates to join our front-of-house team. You will provide friendly, timely service, take and process orders, and ensure guests enjoy their dining experience.

You'll support the restaurant's smooth operation, handle payments, upsell services, and maintain a clean dining area. English proficiency and teamwork are essential to succeed in this role.

Qualifications

• Grade 12 or equivalent
• Familiarity with restaurant duties and procedures
• Opera experience advantageous
• Ability to read, write and converse in English
• Strong attention to detail and problem-solving ability
• Team player with relationship-building skills
• Dependable, adaptable and guest-focused

Responsibilities

• Welcome and seat guests where applicable
• Present menus, answer questions and inform guests of daily specials
• Take accurate orders, noting customisations, and capture them on Micros
• Serve food and beverages, including specialty dishes at tables when required
• Check in with guests during meals and resolve issues promptly
• Clear tables, reset them and maintain a clean dining area
• Upsell other outlets, accommodation and tourism services
• Prepare restaurant for breakfast, lunch and dinner service
• Ensure guests are of legal drinking age before serving alcohol
• Handle complaints and guest requests professionally
• Prepare bills, process payments and give accurate changeBalance payments and bills at the end of each shift

Skills

English

Team player

Attention to detail

Guest service

Education

Grade 12

Tools

Micros

Opera POS

Job description

Camps Bay Retreat in Cape Town invites energetic Waiter/Waitron candidates to join our front-of-house team. You will provide friendly, timely service, take and process orders, and ensure guests enjoy their dining experience.

You'll support the restaurant's smooth operation, handle payments, upsell services, and maintain a clean dining area. English proficiency and teamwork are essential to succeed in this role.