Guest-Facing Waiter - Growth, Staff Housing & Perks

Village n Life; Cape Town; On-site; ZAR 134,000 - 201,000; Full time

Benefits offered by this job

Staff housing options

Access to staff facilities

Job summary

The Bay Hotel in Camps Bay, part of Village n Life, seeks a friendly Waiter/Waitron to deliver timely service, take orders, and serve food and beverages, ensuring guests enjoy their dining experience.

You will manage orders on Micros, attend to guest needs, upsell services, balance payments, and maintain a clean dining area. Requirements include Grade 12, English fluency, attention to detail, and teamwork; Opera experience is a plus.

Qualifications

• Grade 12 or equivalent
• Familiarity with restaurant duties and procedures
• Opera experience advantageous
• Ability to read, write and converse in English

Responsibilities

• Welcome and seat guests where applicable
• Present menus, answer questions and inform guests of daily specials
• Take accurate orders, noting customisations, and capture them on Micros
• Serve food and beverages, including specialty dishes at tables when required
• Check in with guests during meals and resolve issues promptly
• Clear tables, reset them and maintain a clean dining area
• Upsell other outlets, accommodation and tourism services
• Prepare restaurant for breakfast, lunch and dinner service
• Ensure guests are of legal drinking age before serving alcohol
• Handle complaints and guest requests professionally
• Prepare bills, process payments and give accurate change
• Balance payments and bills at the end of each shift

Skills

Guest service

Attention to detail

Team player

Adaptable

English proficiency

Education

Grade 12

Tools

Opera

Job description

The Bay Hotel in Camps Bay, part of Village n Life, seeks a friendly Waiter/Waitron to deliver timely service, take orders, and serve food and beverages, ensuring guests enjoy their dining experience.

You will manage orders on Micros, attend to guest needs, upsell services, balance payments, and maintain a clean dining area. Requirements include Grade 12, English fluency, attention to detail, and teamwork; Opera experience is a plus.