Guest Experience & Admin Coordinator (Reception)

Clicks Group Limited; Gqeberha; On-site; ZAR 111,600 - 167,400; Full time

Job summary

A leading retail company is seeking a permanent Receptionist for their Gqeberha branch. The role involves managing the reception area, providing administrative support, and ensuring excellent customer service. Candidates should have at least 1 year of experience in a similar role and a relevant educational background. This position is crucial for creating a welcoming environment for visitors and managing communications efficiently.

Qualifications

• Minimum 1 year relevant customer service experience.
• Minimum 1 year switchboard/receptionist experience.

Responsibilities

• Manage the reception area and provide administrative support.
• Answer and address incoming phone calls in a timely manner.
• Sort and distribute incoming mail and prepare outgoing mail.

Skills

Effective communication skills - oral & written

Knowledge of customer service principles and practices

Computer skills, including spreadsheet and word processing

Education

Matric or NQF level 4

Tools

Computers and relevant software applications

Job description

A leading retail company is seeking a permanent Receptionist for their Gqeberha branch. The role involves managing the reception area, providing administrative support, and ensuring excellent customer service. Candidates should have at least 1 year of experience in a similar role and a relevant educational background. This position is crucial for creating a welcoming environment for visitors and managing communications efficiently.