Guest Experience & Activities Desk Lead

Radisson Hotel Group; Hoedspruit; On-site; ZAR 140,000 - 190,000; Full time

Job summary

Radisson Hotel Group in South Africa seeks an enthusiastic Activity Desk Coordinator to elevate the guest experience from check-in to check-out and everything in-between. You will be the face of the activities desk, delivering exceptional service and hosting the show.

The role requires a proactive, detail-minded team player with strong verbal communication and a positive Yes I Can attitude. Experience in a similar position is beneficial but not essential, and you will be part of a vibrant,

Qualifications

• Flexibility and a positive, Yes I Can attitude.
• An eye for detail.
• Creative problem-solver.
• Passionate about creating extraordinary service.
• Ability to work as part of a team to ensure guest satisfaction.
• Strong verbal communication skills.
• Likes having fun at work.
• Experience in a similar position is beneficial but not essential.

Responsibilities

• You will be our guests’ superhero ensuring all aspects of the guest journey and experience are delivered to the highest level
• You will exude patience, empathy and have the personality to host the show
• As an integral part of the team, you will work proactively to ensure guest satisfaction and the smooth running of the activities desk

Skills

Yes I Can attitude

Eye for detail

Creative problem-solver

Excellent service

Team player

Verbal communication

Fun at work

Experience in similar role

Job description

Radisson Hotel Group in South Africa seeks an enthusiastic Activity Desk Coordinator to elevate the guest experience from check-in to check-out and everything in-between. You will be the face of the activities desk, delivering exceptional service and hosting the show.

The role requires a proactive, detail-minded team player with strong verbal communication and a positive Yes I Can attitude. Experience in a similar position is beneficial but not essential, and you will be part of a vibrant,