Growth-Focused External Sales & Service Lead

FirstRand Limited; Pretoria; On-site; ZAR 350,000 - 520,000; Full time

Benefits offered by this job

Opportunities to network

Challenging working environment

Opportunities to innovate

Job summary

FirstRand Limited, operating as FNB, invites applications for an External Sales and Service Advisor Lead in Pretoria. You will drive sales performance by applying established processes to achieve targets and by building lasting client relationships through proactive engagement and outstanding service.

You will manage end-to-end client journeys, qualify leads, cross-sell banking products, and ensure governance with NCA/FI regulatory requirements while delivering innovative value to portfolio

Qualifications

• Completed a FSCA recognized FAIS relevant NQF Level 5 Qualification or high qualification.
• Completed First Level Regulatory Examination.

Responsibilities

• Apply appropriate sales processes within area of responsibility to achieve sales targets and build client relationships.
• Deliver end-to-end client management by engaging with the client on milestones and facilitating banking applications.
• Source new leads and contact existing or new customers to generate sales.
• Deliver the FNB value proposition and close deals while managing post-sales queries as relevant.
• Analyse market trends and identify opportunities to grow the portfolio and cross-sell products.

Skills

Sales processes

Client relationships

Target achievement

Service delivery

Education

FAIS NQF5

First Level Regulatory Examination

Job description

FirstRand Limited, operating as FNB, invites applications for an External Sales and Service Advisor Lead in Pretoria. You will drive sales performance by applying established processes to achieve targets and by building lasting client relationships through proactive engagement and outstanding service.

You will manage end-to-end client journeys, qualify leads, cross-sell banking products, and ensure governance with NCA/FI regulatory requirements while delivering innovative value to portfolio