Ground Operations Supervisor

Placements24; Pretoria; Presencial; ZAR 360.000 - 540.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Performance bonuses

Medical aid

Career progression

Descripción de la vacante

Placements24 in Pretoria, Gauteng, South Africa is seeking a Ground Operations Supervisor to oversee daily on-site activities, including ramp services, baggage handling, and aircraft turnaround. You will lead a team of ground handling staff, ensuring adherence to safety rules, service standards, and tight operational timelines.

The role requires at least 4 years in airline ground operations with supervisory experience; a high school diploma is required, and a tertiary qualification in logistics

Formación

• High school diploma or equivalent required.
• 4+ years in airline ground operations, with 2+ years in supervision.
• Strong leadership, communication, and problem-solving skills.

Responsabilidades

• Oversee ramp services, baggage handling and aircraft turnaround.
• Lead and coach ground operations staff to comply with safety and procedures.
• Ensure on-time flight turnaround and coordination with flight crews.
• Manage resources and respond to operational disruptions.

Conocimientos

Ground operations

Leadership

Safety procedures

Communication

Problem-solving

Educación

High school diploma

Tertiary qualification in Logistics or Aviation Management

Descripción del empleo

About the Role

Our client, a rapidly growing airline, is seeking a motivated and experienced Ground Operations Supervisor to oversee daily operations at Pretoria, Gauteng, ZA . This critical on-site role is responsible for managing ramp services, baggage handling, aircraft turnaround, and ensuring the smooth and efficient flow of ground operations. You will lead a team of ground handling staff, ensuring adherence to safety regulations, service standards, and operational timelines. The ideal candidate will possess strong leadership abilities, excellent problem-solving skills, and a comprehensive understanding of airport ground operations and airline procedures. This is a hands-on supervisory position requiring constant presence at the airport to ensure operational excellence and passenger satisfaction. Your role is vital in maintaining the airline's reputation for punctuality and service quality.

Key Responsibilities

• Supervise and coordinate all ground handling activities, including baggage loading/unloading, aircraft marshalling, and passenger boarding/deplaning.
• Lead, train, and motivate a team of ground operations agents, ensuring high performance and adherence to procedures.
• Monitor aircraft turnaround times and implement strategies to improve efficiency and punctuality.
• Ensure compliance with all safety, security, and regulatory requirements on the ramp and in operational areas.
• Manage resource allocation, including staffing, equipment, and materials, to meet operational demands.
• Handle operational disruptions and emergencies effectively, making quick and informed decisions.
• Liaise with flight crews, dispatchers, and other airline personnel to ensure seamless coordination.
• Conduct regular performance reviews and provide feedback to team members.

Requirements

• High school diploma or equivalent; tertiary qualification in Logistics, Aviation Management, or a related field is an advantage.
• Minimum of 4 years of experience in airline ground operations, with at least 2 years in a supervisory or team lead capacity.
• Demonstrated understanding of airport operations, ramp safety procedures, and aircraft weight and balance principles.
• Proven leadership and team management skills, with the ability to inspire and motivate staff.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to work under pressure in a fast-paced, dynamic environment.
• Flexibility to work irregular hours, including nights, weekends, and public holidays, as operations demand.
• Must be physically fit and able to work outdoors in various weather conditions at the Pretoria, Gauteng, ZA airport.
• Proficiency in relevant ground handling software is a plus.

Benefits

• Our client offers a competitive salary, performance-based bonuses, medical aid, and opportunities for career advancement within the aviation industry. You will be part of a dynamic and growing team, contributing directly to the operational success of the airline. We provide a challenging yet rewarding work environment in Pretoria, Gauteng, ZA , with extensive training and development opportunities.