Ground Operations Manager

Placements24; Rustenburg; Hybrid; ZAR 900,000 - 1,200,000; Full time

Benefits offered by this job

Competitive salary package

Medical aid and retirement fund

Job summary

Placements24 near Rustenburg, North West, is seeking an experienced Ground Operations Manager to oversee all ground handling activities for aircraft movements. You will lead a diverse team, drive safety, efficiency, and punctual service, and coordinate with airline representatives and airport stakeholders.

The role demands strong organizational skills, deep knowledge of airport operations, and the ability to manage resources and respond to disruptions.

Qualifications

Responsibilities

• Manage and coordinate all ground handling activities, including baggage handling, aircraft servicing, passenger boarding, and ramp operations.
• Develop and implement operational procedures and performance standards to ensure safety, security, and efficiency.
• Supervise, train, and motivate a team of ground handling staff, fostering a culture of safety and accountability.
• Liaise with airline representatives, air traffic control, and other airport stakeholders to ensure seamless operations.
• Monitor operational performance, identify areas for improvement, and implement corrective actions.
• Ensure compliance with all relevant aviation regulations, safety standards, and company policies.
• Manage resource allocation, including personnel, equipment, and facilities, to meet operational demands.
• Respond effectively to operational disruptions and emergencies, implementing contingency plans as needed.
• Oversee the maintenance and readiness of ground support equipment (GSE).
• Maintain detailed records of operations, performance metrics, and incident reports for the Rustenburg area.

Job description

About the Role

Our client, a significant aviation services company operating near Rustenburg, North West , is looking for a motivated and experienced Ground Operations Manager. This key position is responsible for overseeing all aspects of ground handling operations, ensuring efficient, safe, and punctual service delivery for all aircraft movements. The role requires a leader with exceptional organizational skills, a deep understanding of airport operations, and the ability to manage a diverse team effectively. This is a vital opportunity to influence operational excellence at a strategic location within South Africa 's industrial heartland. The ideal candidate will possess strong leadership qualities and a proven track record in managing complex operational environments.

Key Responsibilities

• Manage and coordinate all ground handling activities, including baggage handling, aircraft servicing, passenger boarding, and ramp operations.
• Develop and implement operational procedures and performance standards to ensure safety, security, and efficiency.
• Supervise, train, and motivate a team of ground handling staff, fostering a culture of safety and accountability.
• Liaise with airline representatives, air traffic control, and other airport stakeholders to ensure seamless operations.
• Monitor operational performance, identify areas for improvement, and implement corrective actions.
• Ensure compliance with all relevant aviation regulations, safety standards, and company policies.
• Manage resource allocation, including personnel, equipment, and facilities, to meet operational demands.
• Respond effectively to operational disruptions and emergencies, implementing contingency plans as needed.
• Oversee the maintenance and readiness of ground support equipment (GSE).
• Maintain detailed records of operations, performance metrics, and incident reports for the Rustenburg area.

Requirements

• Proven experience in airport ground operations management or a related field within the aviation industry.
• Strong understanding of ground handling procedures, safety regulations, and best practices.
• Demonstrated leadership and team management skills, with the ability to inspire and guide staff.
• Excellent communication, interpersonal, and negotiation skills.
• Ability to work effectively under pressure and make sound decisions in a fast-paced environment.
• Knowledge of aviation security protocols and emergency response procedures.
• Proficiency in operational planning and resource management.
• A relevant qualification in Aviation Management, Operations Management, or a related discipline is preferred.
• Familiarity with different aircraft types and their ground handling requirements.
• Must be willing to work flexible hours, including evenings, weekends, and public holidays, as required for operations in North West .

Benefits

• Our client offers an attractive salary package, comprehensive medical aid, and retirement fund contributions.
• Opportunities for advanced training in airport management and leadership development are available.
• Employees benefit from a stimulating work environment, the chance to work in a critical operational role, and the satisfaction of contributing to smooth airport functions in Rustenburg .
• This position provides a unique opportunity for career advancement within the aviation sector in South Africa .