About the Role
Our client, a busy international airport, is seeking a dedicated and organized Ground Operations Specialist to manage and coordinate ground handling services for arriving and departing aircraft in Soweto, Gauteng. This dynamic role is essential for ensuring the efficient turnaround of flights, encompassing baggage handling, aircraft servicing, passenger services, and cargo operations. You will liaise closely with flight crews, ground handlers, maintenance teams, and other airport stakeholders to ensure seamless operations. The ideal candidate will be proactive, possess excellent communication skills, and thrive in a fast-paced, operational environment.
Key Responsibilities
- Coordinating and supervising all ground handling activities for assigned flights.
- Ensuring timely and efficient aircraft turnaround services, including baggage loading/unloading, fueling, catering, and cleaning.
- Liaising with flight crews to confirm operational requirements and disseminate flight information.
- Monitoring service delivery from third-party ground handling agents.
- Ensuring compliance with safety regulations, security procedures, and airline standards.
- Managing irregular operations (IROPS) and resolving ground-related issues promptly.
- Maintaining accurate records of ground handling services and turnaround times.
- Communicating effectively with various departments and external stakeholders.
- Participating in safety briefings and quality assurance checks.
- Assisting in the development and implementation of ground operations procedures.
Requirements
- Grade 12 or equivalent qualification; a tertiary qualification in Aviation Management or Logistics is advantageous.
- Minimum of 3 years of experience in airline or airport ground operations.
- Strong understanding of aircraft ground handling procedures and equipment.
- Excellent organizational and time management skills.
- Proficient in using airport operational systems and communication tools.
- Strong problem-solving abilities and the capacity to make quick decisions.
- Effective communication and interpersonal skills.
- Ability to work under pressure and in a physically demanding environment.
- Flexibility to work shifts, including weekends and public holidays.
- Must possess a valid driver's license and pass a background check.
Benefits
- Our client offers a competitive salary, with potential for overtime and shift allowances.
- The benefits package includes medical aid and access to a retirement fund.
- This role provides excellent exposure to the operational intricacies of a busy airport and offers opportunities for career growth within ground operations management.
- Join our dedicated team at the airport in Soweto, Gauteng, and contribute to the smooth running of air travel.