Graduate Insurance Client Service Executive – No Experience Needed

CFS Recruitment (Pty) Ltd; Johannesburg; On-site; ZAR 120,000 - 150,000; Full time

Benefits offered by this job

Competitive and negotiable salary

Supportive work environment

Career growth opportunities

On-the-job training

Job summary

CFS Recruitment (Pty) Ltd is seeking a Client Service Executive in Johannesburg. This role is perfect for graduates looking to start their careers in insurance, with no prior experience necessary. You'll be the first point of contact for clients, helping to build relationships and addressing their short-term insurance needs.

Your responsibilities include answering queries, maintaining client files, and ensuring exceptional service delivery. A completed university degree and fluency in Afrikaans and English are essential, and training will be provided.

Qualifications

• Completed university degree is required.
• Fluency in Afrikaans and English is essential.
• Strong communication and interpersonal skills are necessary.

Responsibilities

• Build and grow relationships with clients.
• Provide daily feedback to customers.
• Answer client queries regarding products and services.
• Update systems and maintain accurate client files.
• Take ownership of policy renewals and retention.
• Deliver solutions for client issues.

Skills

Fluent in Afrikaans

Fluent in English

Outstanding verbal and written communication skills

Strong administration skills

Interpersonal skills

Positive and proactive attitude

Education

Completed university degree (BCom preferred)

Job description

CFS Recruitment (Pty) Ltd is seeking a Client Service Executive in Johannesburg. This role is perfect for graduates looking to start their careers in insurance, with no prior experience necessary. You'll be the first point of contact for clients, helping to build relationships and addressing their short-term insurance needs.

Your responsibilities include answering queries, maintaining client files, and ensuring exceptional service delivery. A completed university degree and fluency in Afrikaans and English are essential, and training will be provided.