Client Service Executive (Graduate)

Cfs Recruitment (Pty) Ltd; Johannesburg; On-site; ZAR 120,000 - 150,000; Full time

Benefits offered by this job

Competitive and negotiable salary

Supportive work environment

Career growth opportunities

On-the-job training

Job summary

CFS Recruitment (Pty) Ltd is seeking a Client Service Executive in Johannesburg. This role is perfect for graduates looking to start their careers in insurance, with no prior experience necessary. You'll be the first point of contact for clients, helping to build relationships and addressing their short-term insurance needs.

Your responsibilities include answering queries, maintaining client files, and ensuring exceptional service delivery. A completed university degree and fluency in Afrikaans and English are essential, and training will be provided.

Qualifications

• Completed university degree is required.
• Fluency in Afrikaans and English is essential.
• Strong communication and interpersonal skills are necessary.

Responsibilities

• Build and grow relationships with clients.
• Provide daily feedback to customers.
• Answer client queries regarding products and services.
• Update systems and maintain accurate client files.
• Take ownership of policy renewals and retention.
• Deliver solutions for client issues.

Skills

Fluent in Afrikaans

Fluent in English

Outstanding verbal and written communication skills

Strong administration skills

Interpersonal skills

Positive and proactive attitude

Education

Completed university degree (BCom preferred)

Job description

We are a specialised insurance provider in Roodepoort seeking a Client Service Executive to deliver personalised, attentive service to our valued policyholders. This is an excellent opportunity for graduates to start their careers in insurance — no prior experience required! You'll be the first point of contact for our clients, helping to build strong relationships and ensuring their short-term insurance needs are always met.

Key Responsibilities

• Build and grow relationships with clients to fully understand and anticipate their needs
• Proactively communicate and provide daily feedback to customers
• Answer client queries regarding our products and services
• Update systems and databases with all client information
• Create and maintain accurate client files
• Take ownership of policy renewals and retention
• Deliver solutions and resolve any client issues relating to their insurance policies
• Always provide exceptional, friendly, and professional service

What We’re Looking For

• Completed university degree (BCom preferred)
• Excellent academic record
• Fluent in both Afrikaans and English
• Outstanding verbal and written communication skills
• Positive, proactive, and professional attitude
• Strong administration and interpersonal skills
• Passion for delivering top-notch client service
• No previous experience necessary — we provide full training!

What We Offer

• Competitive and negotiable salary
• Supportive environment with on-the-job training
• Career growth opportunities within a reputable insurance company
• A positive and team-oriented workplace

How to Apply

Please submit:

• Your updated CV
• Matric and university transcripts
• A recent head and shoulders photograph

Please Note

• You must be able to reliably commute to, or plan to relocate to, Roodepoort, Gauteng, before starting.
• Bachelor's degree (preferred)
• Fluency in Afrikaans and English is essential.

We look forward to receiving your application!