Introduction
Our client is seeking a results-driven and customer-focused Field Sales Agent to join their team. The successful candidate will be responsible for generating new business, promoting non-life (short-term) insurance products, and providing professional insurance advice to prospective and existing clients.
The role requires a proactive sales professional who can identify new business opportunities, assess clients' insurance needs, prepare quotations, close sales, and build long-term customer relationships while ensuring compliance with relevant legislation and regulatory requirements.
Duties & Responsibilities
- Identify and develop new business opportunities through prospecting, networking, referrals, and employer group engagements.
- Conduct face-to-face client meetings, presentations, and sales engagements.
- Generate and convert qualified leads into policy sales while achieving monthly sales and premium targets.
- Build, manage, and maintain a strong sales pipeline.
- Assess clients' insurance needs and risk exposures, recommending suitable non-life insurance solutions.
- Explain policy benefits, exclusions, excesses, terms, and conditions to clients.
- Prepare and present accurate insurance quotations.
- Assist clients with application forms, supporting documentation, policy issuance, and onboarding.
- Build and maintain strong relationships with clients, employer partners, and key stakeholders.
- Conduct follow-up visits and policy reviews, identifying opportunities for cross-selling and upselling additional insurance products.
- Respond to customer queries and service requests, referring matters to the relevant service teams where necessary.
- Attend employer partner wellness days, activations, training sessions, meetings, and presentations.
- Maintain accurate client records, sales documentation, needs analyses, quotations, and records of advice.
- Ensure compliance with FAIS, POPIA, FICA, Treating Customers Fairly (TCF), and all applicable insurance regulations.
- Monitor competitor activities and market trends, providing feedback on customer needs and new business opportunities.
- Participate in sales campaigns, promotions, and community engagement initiatives.
Desired Experience & Qualification
- National Senior Certificate (Matric/Grade 12) - essential.
- FSCA-recognised qualification - essential.
- Regulatory Examination Level 5 (RE5) - essential.
- 2-3 years' experience in direct client sales.
- 2-3 years' experience in non-life (short-term) insurance.
- 2-3 years' experience in face-to-face customer engagement