Gourmet Chocolate Sales Ambassador

Lindt & Sprüngli (South Africa) (Pty) Ltd; Wilderness; On-site; ZAR 134,000 - 201,000; Full time

Job summary

Lindt & Sprüngli (South Africa) (Pty) Ltd in Wilderness is seeking a passionate store ambassador to deliver world-class service and achieve sales goals.

You will greet customers, educate them on Lindt products, upsell, process orders at the POS, and maintain a welcoming, spotless store environment.

If you value premium brand experiences, teamwork, and taking ownership of daily responsibilities, this role offers a dynamic, international setting with a focus on quality and customer delight.

Qualifications

• Customer service experience required.
• Experience in a similar retail environment.
• Grade 12 education required.
• Proficiency in Microsoft Office (Excel and PowerPoint).

Responsibilities

• Deliver exceptional customer service across all store sections and by phone.
• Welcome customers and provide a memorable experience.
• Educate customers on Lindt products with knowledge.
• Upsell to achieve sales targets.
• Process POS transactions and manage tills.
• Assist with stock, restocking and cleaning.
• Maintain store standards and merchandise presentation.
• Adhere to health and safety and store procedures.

Skills

Customer service

Sales skills

Credit card transactions

Retail experience

Education

Grade 12

Tools

Excel

PowerPoint

Job description

Lindt & Sprüngli (South Africa) (Pty) Ltd in Wilderness is seeking a passionate store ambassador to deliver world-class service and achieve sales goals.

You will greet customers, educate them on Lindt products, upsell, process orders at the POS, and maintain a welcoming, spotless store environment.

If you value premium brand experiences, teamwork, and taking ownership of daily responsibilities, this role offers a dynamic, international setting with a focus on quality and customer delight.