Global POS & Online Ordering Specialist

Pedros Chicken; KwaZulu-Natal; On-site; ZAR 360,000 - 540,000; Full time

Job summary

Pedros Chicken is seeking a POS Administrator to own configuration of Pedros’ point-of-sale and ordering channels, including Oracle Micros Simphony, Uber Eats, Mr D, and the Pedros app. You will ensure menus, pricing, promotions, and store settings are accurate across all channels, so customers see correct products and prices everywhere.

You will work with the Service Delivery, Operations, New Product Development, Marketing, and Finance teams to maintain reliable sales data and consistent

Qualifications

• 2+ years’ experience administering POS and online ordering channels in a QSR, restaurant, or retail environment.
• Hands-on Oracle Micros Simphony EMC configuration experience strongly advantageous.
• Experience managing menus and store listings on aggregator platforms such as Uber Eats and Mr D.
• Strong understanding of menu structures, pricing, discounts, tender media, and tax, including multi-country or multi-currency setups.
• Working knowledge of Excel and basic SQL or reporting tools for checking configuration and sales data.
• High attention to detail, with the discipline to follow change-control processes and document every change.
• Own vehicle and a valid driver's license.
• Willing to travel to different sites.

Responsibilities

• Configure POS and ordering channels, maintain menus, pricing, promotions, and tax.
• Set up and manage store listings on Uber Eats, Mr D, and Pedros app and web ordering.
• Keep item mappings accurate across all channels and resolve mapping issues with the Integrations Analyst.
• Configure international stores, currencies, and tax requirements; liaise with franchise partners.
• Follow change-control processes, document changes, and maintain audit-ready configuration standards.
• Produce regular cross-channel menu and pricing audit reports with corrective actions.

Skills

POS administration

Oracle Micros Simphony

Menu management

Pricing & promotions

Tender & tax

Multi-currency setups

Excel

SQL basics

Travel readiness

Driver's license

Tools

Excel

SQL

Job description

Pedros Chicken is seeking a POS Administrator to own configuration of Pedros’ point-of-sale and ordering channels, including Oracle Micros Simphony, Uber Eats, Mr D, and the Pedros app. You will ensure menus, pricing, promotions, and store settings are accurate across all channels, so customers see correct products and prices everywhere.

You will work with the Service Delivery, Operations, New Product Development, Marketing, and Finance teams to maintain reliable sales data and consistent