Point of Sale Administrator

Pedros; Durban; Presencial; ZAR 320.000 - 520.000; Tempo integral

Resumo da vaga

Pedros is seeking an experienced POS and online ordering administrator to support multi-channel restaurant operations across local and international stores.

You will configure Oracle Micros Simphony EMC, manage menu structures, pricing, discounts, and tax, and coordinate changes across Uber Eats, Mr D, and Pedros apps. Travel to sites will be required.

Qualificações

• 2+ years’ experience administering POS and online ordering channels in a QSR, restaurant, or retail environment.
• Hands-on Oracle Micros Simphony EMC configuration experience strongly advantageous.
• Experience managing menus and store listings on aggregator platforms such as Uber Eats and Mr D.
• Strong understanding of menu structures, pricing, discounts, tender media, and tax, including multi-country or multi-currency setups.
• Working knowledge of Excel and basic SQL or reporting tools for checking configuration and sales data.
• High attention to detail, with the discipline to follow change-control processes and document every change.
• Own vehicle and a valid driver's license; willing to travel to different sites.

Responsabilidades

• Build and maintain menu items, condiments, combos, and price levels in Simphony EMC for new product launches, price changes, and menu removals.
• Configure discounts, promotions, vouchers, tender media, and tax in line with approved Marketing and Finance requests.
• Configure new stores, revenue centres, workstations, printers, and KDS devices for openings, refits, and ownership transfers, and manage employee roles and access.
• Set up and maintain store listings, menus, pricing, images, and trading hours on Uber Eats, Mr D, and other aggregator platforms.
• Manage menus, pricing, and promotions for the Pedros app and web ordering channels.
• Keep item mappings between POS and every ordering channel accurate, working with the Integrations Analyst to resolve mapping and order‑injection issues.
• Configure POS and ordering channels for international stores, including local menus, pricing, currencies, and tax requirements.
• Work with international franchise partners and local aggregator or fiscalization providers to launch and maintain their channels.
• Make sure international setups follow group standards while allowing for approved local variations.
• Follow change‑control processes for all POS and channel changes, testing in a lab or pilot store before rolling out.
• Resolve configuration and menu tickets escalated by the service desk, and work with Micros, aggregator partners, and other vendors on issues outside internal control.
• Maintain configuration standards, change logs, and how‑to guides, and run regular audits to catch inconsistencies across stores and channels.
• Accurate menu, pricing, and promotion setups live on every channel by each launch date.
• Store and channel configurations completed for openings, refits, ownership transfers, and international launches.
• A complete change log and up‑to‑date configuration standards for POS and all ordering channels.
• Regular cross‑channel menu and pricing audit reports with corrective actions.

Conhecimentos

POS administration

Online ordering channels

Menu management

Pricing & promotions

Multi-currency setups

Excel & SQL basics

Attention to detail

Change-control processes

Travel willingness

Driver's license

Ferramentas

Oracle Micros Simphony EMC

Descrição da vaga

Responsibilities

POS Configuration (Micros Simphony)

• Build and maintain menu items, condiments, combos, and price levels in Simphony EMC for new product launches, price changes, and menu removals.
• Configure discounts, promotions, vouchers, tender media, and tax in line with approved Marketing and Finance requests.
• Configure new stores, revenue centres, workstations, printers, and KDS devices for openings, refits, and ownership transfers, and manage employee roles and access.

Aggregator & Digital Channel Setup

• Set up and maintain store listings, menus, pricing, images, and trading hours on Uber Eats, Mr D, and other aggregator platforms.
• Manage menus, pricing, and promotions for the Pedros app and web ordering channels.
• Keep item mappings between POS and every ordering channel accurate, working with the Integrations Analyst to resolve mapping and order‑injection issues.

International Channels

• Configure POS and ordering channels for international stores, including local menus, pricing, currencies, and tax requirements.
• Work with international franchise partners and local aggregator or fiscalization providers to launch and maintain their channels.
• Make sure international setups follow group standards while allowing for approved local variations.

Change Control, Support & Documentation

• Follow change‑control processes for all POS and channel changes, testing in a lab or pilot store before rolling out.
• Resolve configuration and menu tickets escalated by the service desk, and work with Micros, aggregator partners, and other vendors on issues outside internal control.
• Maintain configuration standards, change logs, and how‑to guides, and run regular audits to catch inconsistencies across stores and channels.
• Accurate menu, pricing, and promotion setups live on every channel by each launch date.
• Store and channel configurations completed for openings, refits, ownership transfers, and international launches.
• A complete change log and up‑to‑date configuration standards for POS and all ordering channels.
• Regular cross‑channel menu and pricing audit reports with corrective actions.

Requirements

• 2+ years’ experience administering POS and online ordering channels in a QSR, restaurant, or retail environment.
• Hands‑on Oracle Micros Simphony EMC configuration experience strongly advantageous.
• Experience managing menus and store listings on aggregator platforms such as Uber Eats and Mr D.
• Strong understanding of menu structures, pricing, discounts, tender media, and tax, including multi‑country or multi‑currency setups.
• Working knowledge of Excel and basic SQL or reporting tools for checking configuration and sales data.
• High attention to detail, with the discipline to follow change‑control processes and document every change.
• Own vehicle and a valid driver's license.
• Willing to travel to different sites.