Global Customs Compliance Agent (RCG)

DHL Express; Kempton Park; On-site; ZAR 420,000 - 620,000; Full time

Job summary

DHL Express is seeking a detail-oriented RCG Agent to manage SARS submissions and ensure compliant, on-time customs processes at the JNB Gateway location. You will validate data, maintain audits, and drive accuracy across all shipments.

The role emphasizes monitoring systems, resolving discrepancies, and producing daily dashboards to track KPIs and SLA adherence in a high-volume environment.

Qualifications

• Matric or equivalent.
• Degree in Customs Compliance/International Trade/Logistics.
• Minimum 3 years' experience in Express Logistics or customs Operations.
• Minimum 2 years' experience working with SARS customs reporting processes.
• Experience with import and export customs procedures.
• Proven ability to work in a high-volume operational environment.

Responsibilities

• Submitting SARS RCG messages within required timelines.
• Reconciling import and export flights daily.
• Managing TDOC submissions for arrivals and departures.
• Validating HAWB, manifests, and shipment data.
• Monitoring customs transactions and ensuring successful submissions.
• Investigate rejected and failed submissions, analyse error codes, and escalate risks.
• Maintain detailed control logs and audit trails.
• Produce daily customs reporting dashboards and monitor KPIs.

Education

Matric

Degree in Customs Compliance/ International Trade/Logistics

Job description

DHL Express is seeking a detail-oriented RCG Agent to manage SARS submissions and ensure compliant, on-time customs processes at the JNB Gateway location. You will validate data, maintain audits, and drive accuracy across all shipments.

The role emphasizes monitoring systems, resolving discrepancies, and producing daily dashboards to track KPIs and SLA adherence in a high-volume environment.