Global Customs Agent: Keep International Shipments Moving

DHL Express; Kempton Park; On-site; ZAR 260,000 - 420,000; Full time

Job summary

DHL Express in Kempton Park is seeking an ACA Agent to oversee international shipments, ensuring smooth customs clearance and timely release. The role involves monitoring clearance queues, updating systems, and coordinating with multiple parties to keep the network moving.

Ideal candidates bring 2+ years in Courier Exports and 3+ years in a Customs environment, with a strong understanding of clearance processes and familiarity with DHL systems. Equal opportunity employer.

Qualifications

• 2+ years in Courier Exports.
• 3+ years in a Customs environment.
• Understanding of customs clearance processes.
• Knowledge of DHL operational systems is a major flex.
• Qualifications: Matric (Grade 12) and Logistics degree.

Responsibilities

• Monitor clearance queues and chase down missing shipment information.
• Keep systems updated from entry hold right through to release (RLS2).
• Prioritize shipments based on flight schedules and deadlines.
• Handle LVM submissions, customs responses, OGA shipments, bonds, XS shipments, and related processes.
• Manage declined, released, and low-value shipments.
• Update customs statuses and ensure compliance every step of the way.
• Deliver first-time-right solutions for customers.
• Follow ISO standards and global procedures.
• Jump in and support the team with ad hoc tasks when needed.

Skills

Courier exports

Customs expertise

Customs clearance processes

DHL systems knowledge

Education

Matric (Grade 12)

Logistics degree

Tools

DHL operational systems

Job description

DHL Express in Kempton Park is seeking an ACA Agent to oversee international shipments, ensuring smooth customs clearance and timely release. The role involves monitoring clearance queues, updating systems, and coordinating with multiple parties to keep the network moving.

Ideal candidates bring 2+ years in Courier Exports and 3+ years in a Customs environment, with a strong understanding of clearance processes and familiarity with DHL systems. Equal opportunity employer.