Global Customs Clearance Specialist

DHL Group; Kempton Park; On-site; ZAR 201,000 - 290,000; Full time

Job summary

DHL Group in Johannesburg (JNB Gateway, Kempton Park) is seeking an ACA Agent to ensure international shipments pass customs smoothly and keep the network moving. You will monitor clearance queues, handle documentation, and prioritize based on schedules to meet deadlines.

We require 2+ years in Courier Exports and 3+ years in a Customs environment, with a solid understanding of clearance processes and DHL systems. Equal opportunity employer welcoming diverse backgrounds.

Qualifications

• 2+ years in Courier Exports.
• 3+ years in a Customs environment.
• Understanding of customs clearance processes.
• Knowledge of DHL operational systems is a major flex.
• Qualifications: Matric (Grade 12) and Logistics degree.

Responsibilities

• Monitor clearance queues and chase down missing shipment information
• Keep systems updated from entry hold right through to release (RLS2)
• Prioritize shipments based on flight schedules and deadlines
• Handle LVM submissions, customs responses, OGA shipments, bonds, XS shipments, and related processes
• Manage declined, released, and low-value shipments
• Update customs statuses and ensure compliance every step of the way
• Deliver first-time-right solutions for customers
• Follow ISO standards and global procedures like a boss
• Jump in and support the team with ad hoc tasks when needed.

Skills

Understanding of customs clearance

Attention to detail

Education

Matric (Grade 12)

Logistics degree

Tools

DHL operational systems

Job description

DHL Group in Johannesburg (JNB Gateway, Kempton Park) is seeking an ACA Agent to ensure international shipments pass customs smoothly and keep the network moving. You will monitor clearance queues, handle documentation, and prioritize based on schedules to meet deadlines.

We require 2+ years in Courier Exports and 3+ years in a Customs environment, with a solid understanding of clearance processes and DHL systems. Equal opportunity employer welcoming diverse backgrounds.