German-Speaking Customer Service Consultant

Velenosi&Meredith; Pretoria; On-site; ZAR 167,000 - 257,000; Full time

Benefits offered by this job

Flight to Durban

Accommodation provided

Full-time on-site

Job summary

Velenosi&Meredith in Umhlanga, Durban, is seeking a German-speaking Customer Service Consultant to support customers in German and English. This on-site role requires excellent communication and a client-focused mindset.

You will handle inquiries by phone, email, and chat, assist with online orders and deliveries, and maintain high service standards in a fast-paced environment. Benefits include a competitive remuneration package, a one-way local flight to Durban before start, and 20 nights of

Qualifications

• German proficiency (spoken and written) at B2–C2.
• Good command of English.
• Matric/Grade 12 is essential.
• Customer service or call centre experience is advantageous.

Responsibilities

• Provide customer support via phone, email, and chat.
• Assist with online orders, deliveries, and general enquiries.
• Deliver professional service in German and English.
• Work in a fast-paced, customer-focused environment.

Skills

German language

English language

Education

Matric / Grade 12

Job description

German-Speaking Customer Service Consultant
Umhlanga, Durban | On-Site | Start Date: 30 August/October 2026

Fluent in German (B2-C2) and looking for an exciting opportunity by the coast? Join an international online retail project supporting customers in German and English.

Key Responsibilities

• Provide customer support via phone, email, and chat
• Assist with online orders, deliveries, and general enquiries
• Deliver professional service in German and English
• Work in a fast-paced, customer-focused environment

Requirements

• German proficiency B2-C2 (spoken & written)
• Good command of English
• Matric / Grade 12 (essential)
• Customer service or call centre experience (retail advantageous)
• Willingness to work 24/7 rotational shifts, including weekends

What's on Offer

• Attractive remuneration package
• One-way local flight to Durban prior to start date
• 20 nights accommodation provided on arrival
• Full-time, on-site role in Umhlanga

DO NOT APPLY IF YOU DON'T HAVE GERMAN PROFICIENCY