General Manager (Gaming / Casino)

Network Finance; Mpumalanga; On-site; ZAR 900,000 - 1,300,000; Full time

Job summary

Network Finance seeks a true business all-rounder to oversee finance, operations, HR, IT and people management, ensuring the operation runs efficiently and profitability improves. You will drive process strengthening, build a high-performing team and maintain strong governance across functions.

The role requires hands-on leadership, commercial sharpness, and the confidence to challenge the status quo while keeping the business aligned with strategy and customer service excellence.

Qualifications

• Experience across finance, operations, HR, IT and people management is essential.
• Strong commercial awareness and financial management capabilities are required.
• Hands-on leadership style with accountability and results.

Responsibilities

• Oversee daily operations, productivity and profitability
• Implement company policies, procedures and operational standards
• Develop and manage business plans, budgets and financial performance
• Ensure compliance with relevant industry regulations and company requirements
• Lead, motivate and develop teams across multiple functions
• Drive customer satisfaction and service excellence
• Oversee operational processes, CRM platforms and business systems
• Identify opportunities to improve efficiency and overall business performance
• Foster a positive working environment that attracts and retains talent
• Maintain high standards of administration, organisation and service delivery

Skills

Finance & accounting

Operations leadership

HR management

IT familiarity

Team management

CRM experience

Financial management

People leadership

Analytical thinking

Decision making

Job description

This is a role for a true business all-rounder who can move seamlessly between finance, operations, HR, technology and people management. You'll be responsible for keeping the operation running efficiently, driving profitability, strengthening processes and building a team that delivers consistently. You'll need commercial sharpness, strong people skills and the confidence to make decisions, challenge the status quo and keep the business moving forward.

Key Responsibilities:

• Oversee daily operations, productivity and profitability
• Implement company policies, procedures and operational standards
• Develop and manage business plans, budgets and financial performance
• Ensure compliance with relevant industry regulations and company requirements
• Lead, motivate and develop teams across multiple functions
• Drive customer satisfaction and service excellence
• Oversee operational processes, CRM platforms and business systems
• Identify opportunities to improve efficiency and overall business performance
• Foster a positive working environment that attracts and retains talent
• Maintain high standards of administration, organisation and service delivery

Job Experience and Skills:

• Qualification open, relevant experience and capability are key
• 10+ years' experience in a similar General Management or senior operational leadership role
• Broad exposure to finance, operations, HR, IT and team management
• Experience working with CRM platforms and operational systems
• Strong commercial awareness and financial management capabilities
• Proven ability to lead, motivate and manage diverse teams
• Analytical, solutions-driven and comfortable making tough decisions
• People-orientated, with the confidence to be assertive when needed
• Strong planning, organisational and administrative skills
• Hands-on leadership style with a focus on accountability and results
• Ability to balance operational performance, customer experience and compliance

The challenge? Keeping every part of the business aligned, every team moving forward and performance on track.

If you're a well-rounded leader who can move between strategy and execution, understand the numbers, empower people and take ownership of operational performance, this could be your next opportunity.

Bring the leadership. Drive the performance. Make your mark.