General Manager

Network Finance; Mpumalanga; On-site; ZAR 1,000,000 - 1,400,000; Full time

Job summary

Network Finance seeks a true business all-rounder to move between finance, operations, HR, IT and people management. You will keep the operation running efficiently, drive profitability, strengthen processes and build a high-performing team.

Responsibilities span overseeing daily operations and financial performance, implementing policies, managing budgets, ensuring compliance and driving customer satisfaction.

Qualifications

• Experience in a senior operational leadership role with a track record of improving profitability.
• Strong commercial awareness and ability to balance strategy with execution.
• People-centric leader capable of developing diverse teams and driving performance.

Responsibilities

• Oversee daily operations, productivity and profitability.
• Implement company policies, procedures and standards.
• Develop and manage business plans, budgets and financial performance.
• Ensure compliance with regulations and company requirements.
• Lead and develop teams across multiple functions.
• Drive customer satisfaction and service excellence.
• Oversee CRMs and business systems; identify efficiency improvements.
• Foster a positive environment to attract and retain talent.
• Maintain high standards of administration, organisation and service delivery.

Skills

General management

People management

Strategic planning

Analytical thinking

Decision making

Tools

CRM platforms

Operational software

Job description

This is a role for a true business all-rounder who can move seamlessly between finance, operations, HR, technology and people management. You'll be responsible for keeping the operation running efficiently, driving profitability, strengthening processes and building a team that delivers consistently. You'll need commercial sharpness, strong people skills and the confidence to make decisions, challenge the status quo and keep the business moving forward.

Key Responsibilities:

• Oversee daily operations, productivity and profitability
• Implement company policies, procedures and operational standards
• Develop and manage business plans, budgets and financial performance
• Ensure compliance with relevant industry regulations and company requirements
• Lead, motivate and develop teams across multiple functions
• Drive customer satisfaction and service excellence
• Oversee operational processes, CRM platforms and business systems
• Identify opportunities to improve efficiency and overall business performance
• Foster a positive working environment that attracts and retains talent
• Maintain high standards of administration, organisation and service delivery

Job Experience and Skills:

• Qualification open, relevant experience and capability are key
• 10+ years' experience in a similar General Management or senior operational leadership role
• Broad exposure to finance, operations, HR, IT and team management
• Experience working with CRM platforms and operational systems
• Strong commercial awareness and financial management capabilities
• Proven ability to lead, motivate and manage diverse teams
• Analytical, solutions-driven and comfortable making tough decisions
• People-orientated, with the confidence to be assertive when needed
• Strong planning, organisational and administrative skills
• Hands-on leadership style with a focus on accountability and results
• Ability to balance operational performance, customer experience and compliance

The challenge? Keeping every part of the business aligned, every team moving forward and performance on track.

If you're a well-rounded leader who can move between strategy and execution, understand the numbers, empower people and take ownership of operational performance, this could be your next opportunity.

Bring the leadership. Drive the performance. Make your mark.