General Manager, Operations

Placements24; East London; On-site; ZAR 2,000,000 - 2,800,000; Full time

Benefits offered by this job

Executive compensation package

Health, dental, and vision insurance

Executive development opportunities

Company car and fuel allowance

Retirement savings with employer match

Autonomy and impact

Job summary

Placements24 in East London seeks a highly accomplished General Manager, Operations to lead all operational facets of the business unit. This senior role drives excellence, manages P&L, allocates resources, and ensures execution of strategic initiatives.

The successful candidate will shape operational direction, mentor diverse teams, and foster a culture of continuous improvement and accountability across production, logistics, and service functions.

Qualifications

• Master's degree in Business Administration or related field.
• 10+ years of operations management experience.
• 5+ years in senior general management or director role.
• Proven track record of managing P&L and driving improvements.
• Experience in strategic planning and change management.

Responsibilities

• Oversee all operations including production, logistics, customer service, and administration.
• Develop and execute strategic operational plans to boost profitability.
• Manage P&L including budgeting, forecasting, and financial performance analysis.
• Lead, mentor, and develop a high-performing team of operational managers and staff.
• Ensure adherence to quality standards, safety regulations, and company policies across all operations.
• Drive process improvements to optimize efficiency, reduce costs, and enhance customer satisfaction.
• Foster strong relationships with key stakeholders, suppliers, and clients to support business growth.

Skills

Leadership

Strategic planning

P&L management

Operations management

Negotiation

Education

Master's degree in Business Administration

Job description

About the Role

Our client is seeking a highly accomplished and strategic General Manager, Operations to lead all operational facets for their business unit in East London . This senior leadership role is responsible for driving operational excellence, managing P&L, optimizing resource allocation, and ensuring the successful execution of business strategies. You will play a key role in shaping the operational direction, leading diverse teams, and fostering a culture of continuous improvement and accountability. The ideal candidate possesses extensive experience in operational leadership, a strong understanding of business financials, and a proven ability to drive significant growth and efficiency within a competitive market.

Key Responsibilities

• Oversee all aspects of the company's operations, including production, logistics, customer service, and administration.
• Develop and execute strategic operational plans to achieve business objectives and enhance profitability.
• Manage the P&L for the business unit, including budgeting, forecasting, and financial performance analysis.
• Lead, mentor, and develop a high-performing team of operational managers and staff.
• Ensure adherence to quality standards, safety regulations, and company policies across all operations.
• Drive process improvement initiatives to optimize efficiency, reduce costs, and enhance customer satisfaction.
• Foster strong relationships with key stakeholders, suppliers, and clients to support business growth.

Requirements

• Master's degree in Business Administration, Operations Management, or a related field.
• 10+ years of progressive experience in operations management, with at least 5 years in a senior general management or director-level role.
• Proven track record of managing P&L and driving significant operational improvements and cost savings.
• Demonstrated experience in strategic planning, execution, and change management.
• Exceptional leadership, communication, and negotiation skills.
• Expertise in operational strategy and performance optimization.

Benefits

• Executive-level compensation package including salary and significant bonus potential.
• Comprehensive health, dental, and vision insurance.
• Opportunities for executive development and career advancement.
• Company car and fuel allowance.
• Retirement savings plan with employer match.
• A challenging and rewarding role with substantial impact and autonomy.