General Manager - Admin

DMA Group S.r.l.; Cape Town; On-site; ZAR 450,000 - 480,000; Full time

Job summary

DMA Group S.r.l. seeks a seasoned General Manager (Admin) to support the Senior GM in leading the administrative and operational backbone of a luxury hospitality property in Cape Town.

This hands-on leadership role focuses on operations and structured administration, ensuring smooth property running while enabling the Senior GM to deliver an exceptional guest experience.

Qualifications

• Proven experience in general management within hospitality.
• Strong administration, compliance and reporting background.
• Experience with payroll, contracts and supplier management.

Responsibilities

• Oversee all administrative functions across the property.
• Manage payroll processes, staff scheduling, and related administration.
• Ensure full compliance with statutory and operational requirements.
• Handle contracts, including staff and supplier agreements.
• Manage supplier relationships and service providers.
• Coordinate event administration (weddings, private functions, events).
• Prepare and submit monthly financial and operational reports.
• Support overall operational management of the property.
• Act as Manager on Duty when required.
• Work closely with the Senior GM to drive efficiency and performance.

Skills

Leadership

Operations Mgmt

Administration

Compliance

Payroll

Contracts

Event coord

Job description

Reference: HC005508-Robyn-1

Cape Town, Western Cape

General Manager (Admin) – Luxury Hospitality Property

About the Role

A prestigious luxury hospitality property in Cape Town is seeking a seasoned General Manager (Admin) to support the Senior General Manager in overseeing the administrative and operational backbone of the business. This is a hands-on leadership role, ideal for an experienced hospitality professional who thrives in both operations and structured administration. You will play a key role in ensuring the smooth running of the property while enabling the Senior GM to focus on delivering an exceptional guest experience.

Key Responsibilities

• Oversee all administrative functions across the property
• Manage payroll processes, staff scheduling, and related administration
• Ensure full compliance with statutory and operational requirements
• Handle contracts, including staff and supplier agreements
• Manage supplier relationships and service providers
• Coordinate event administration (e.g. weddings, private functions, special events)
• Prepare and submit monthly financial and operational reports
• Support overall operational management of the property
• Act as Manager on Duty when required
• Work closely with the Senior GM to drive efficiency and performance

Minimum Requirements

• Proven experience as a General Manager / Deputy General Manager / Operations Manager within hospitality
• Strong background in hotel, lodge, or luxury property management
• Solid experience in administration, compliance, and reporting
• Exposure to payroll, contracts, and supplier management
• Experience in events or function coordination is advantageous
• Ability to operate at a senior, decision-making level

Key Competencies

• Strong leadership and organisational skills
• High level of attention to detail
• Excellent communication and interpersonal skills
• Ability to manage multiple priorities in a fast-paced environment
• Hands‑on, proactive, and solutions-driven approach

Ideal Candidate

• A well-rounded hospitality professional who enjoys the administrative and operational side of running a property
• Comfortable taking ownership and acting as the right‑hand to the Senior GM
• Passionate about delivering excellence while ensuring strong structure and compliance behind the scenes

Package & Remuneration

R 450000 - R 480000 - Annually