GenAI CX Product Manager — Remote

Sitel Corp.; Cape Town; Sur place; ZAR 900 000 - 1 200 000; Plein temps

Avantages offerts par ce poste

Travel opportunities

Résumé du poste

Foundever is seeking an AI Product Manager in the EMEA region to own and drive a GenAI-powered product from ideation through deployment. You will manage the product backlog, coordinate sprint planning, and work with engineering, data science, and UX/UI teams to deliver high-quality AI solutions that align with business objectives.

You will conduct market research, prioritize features based on ROI and customer value, and present updates to stakeholders at company events.

Qualifications

• 3-5 years of experience as a Product Owner or Product Manager.
• Proven track record of managing AI-enabled products.
• Strong understanding of product lifecycle management and stakeholder management.
• Experience working with cross-functional teams (UI/UX, software engineers, QA).

Responsabilités

• Own and prioritize the product backlog for GenAI-powered products.
• Translate vision and requirements into backlog items with ROI focus.
• Oversee product lifecycle from ideation to deployment and improvement.
• Lead sprint planning, scrums, retros and ensure agile methodologies are used.
• Collaborate with engineering, data science, UX/UI and other teams to deliver on schedule.
• Be primary contact for product-related inquiries and stakeholder requirements.
• Conduct market research and competitive analysis for AI-driven innovation.

Connaissances

Presentation skills

Prioritization

Agile / Scrum

Jira/Confluence

Backlog management

Travel flexibility

Formation

Degree in Business, Marketing, Computer Science, or related field

Outils

PyTorch

TensorFlow

Hugging Face

Weights & Biases

MLflow

Description du poste

Foundever is seeking an AI Product Manager in the EMEA region to own and drive a GenAI-powered product from ideation through deployment. You will manage the product backlog, coordinate sprint planning, and work with engineering, data science, and UX/UI teams to deliver high-quality AI solutions that align with business objectives.

You will conduct market research, prioritize features based on ROI and customer value, and present updates to stakeholders at company events.