Front Office Porter — Guest Experience Hero (Yes I Can)

Radisson Hotel Group; Hoedspruit; On-site; ZAR 90,000 - 120,000; Full time

Benefits offered by this job

Hotel staff discount

Friends & Family discount

Exclusive perks

Job summary

Radisson Hotel Group is seeking a Porter to join our Front Office team in Hoedspruit. You will be responsible for delivering exceptional guest experiences from arrival to departure and supporting day-to-day front desk operations.

The ideal candidate demonstrates flexibility, a positive attitude, strong teamwork, and a passion for hospitality. Prior experience is beneficial but not required, and guests’ satisfaction remains the priority.

Qualifications

• Flexibility and a positive, Yes I Can! Attitude.
• Creative problem-solver.
• Passionate about delivering extraordinary service.
• Ability to work as part of a team to ensure guest satisfaction.
• Enjoys having fun at work.
• Experience in a similar position is beneficial but not essential.

Responsibilities

• Ensure all aspects of the guest journey are delivered to a high standard.
• Exude patience and empathy to host the show.
• Support front office to ensure guest satisfaction and smooth operations.

Skills

Flexibility

Positive attitude

Teamwork

Creativity

Guest service mindset

Job description

Radisson Hotel Group is seeking a Porter to join our Front Office team in Hoedspruit. You will be responsible for delivering exceptional guest experiences from arrival to departure and supporting day-to-day front desk operations.

The ideal candidate demonstrates flexibility, a positive attitude, strong teamwork, and a passion for hospitality. Prior experience is beneficial but not required, and guests’ satisfaction remains the priority.