Front Office & Finance Assistant

People Dimension; Pretoria; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A professional services company in Pretoria seeks a Front Desk Receptionist/Bookkeeper to manage front desk duties and assist the finance team. Ideal candidates should have a bookkeeping certificate and 2+ years of finance experience, alongside strong communication and organizational abilities. The role emphasizes accuracy and proactive support in finance-related tasks while ensuring effective office management.

Qualifications

• At least a 75% in accounting in Matric.
• A bookkeeping certificate or finance qualification.
• Minimum 2 years in a similar finance role.

Responsibilities

• Greet and manage visitors at the front desk.
• Support financial-related queries and bookkeeping tasks.
• Organize office supplies and maintain filing systems.

Skills

Professional communication skills

Strong organizational abilities

Attention to detail

Proactive attitude

Ability to multitask

Education

Bookkeeping certificate

Matric accounting above 75%

2+ years in a finance-related role

Tools

Microsoft Office Suite

Pastel Partner

Advanced Excel

Job description

Overview

Position Purpose: To provide professional front-desk reception services while supporting the finance team with junior-level bookkeeping and debtor collection tasks. This role is critical to ensuring the smooth daily operations of the office and supporting financial efficiency through prompt communication, administration, and debtor’s follow-up.

Key Responsibilities

• Reception & Front Desk Management: Greet and direct visitors in a professional and friendly manner; answer and route incoming calls and emails promptly; maintain a clean and organized reception area; assist with incoming and outgoing courier/delivery coordination; manage incoming general queries and support ticket routing; shipping and receiving of goods and stock at the front desk; printer management; ad-hoc reception duties.
• Bookkeeping & Debtors: Serve as first-line support for financial-related incoming tickets and calls via Bitrix and Datill; escalate unresolved issues in a timely manner; liaise regarding payment arrangements and account reconciliations; maintain accurate debtor communication and payment records; support function to accounts receivable; maintain sufficiency score (2-hour turnaround time on all incoming tickets).
• Office Administration: Manage and track office supplies, ensure stock levels are maintained; coordinate office maintenance and liaise with relevant service providers; maintain and organize both physical and digital filing systems; support scheduling of internal meetings and events; perform general clerical tasks: scanning, photocopying, document preparation, and data entry; provide admin support to EXCO members as required.

Key Competencies

• Professional communication skills (written and verbal)
• Strong organizational and time management abilities
• High attention to detail and accuracy
• Discretion and confidentiality
• Team-player with a proactive attitude
• Ability to multitask in a dynamic environment

Qualifications & Experience

• At least 75% on accounting in Matric and/or;
• A bookkeeping certificate or similar finance qualification and/or;
• Minimum 2 years of experience in a similar role with finance responsibilities
• Basic accounting or finance exposure advantageous
• Proficient in Microsoft Office Suite and Pastel Partner
• Advanced Excel skills will be advantageous

Performance Measures (KRA)

• Reception and admin duties completed accurately and on time
• Prompt and professional handling of financial support tickets (turnaround time on tickets)
• Office Administration effectiveness

Behavioral Measures (KRA)

• Positive feedback from internal stakeholders and EXCO
• Neat and tidy appearance and surroundings
• Friendly and inviting to all clients and staff