Front Line Manager - Hro - Recruitment Operations 4C

8201 Genpact South Africa (Pty) Ltd; Gauteng; Hybrid; ZAR 450,000 - 750,000; Full time

Benefits offered by this job

Lead AI-powered transformation – Genp1

Make an impact

Accelerate your career

Work with the best

Thrive in a values-driven culture

Job summary

Genpact South Africa (Pty) Ltd is hiring for an experienced recruitment operations professional to manage requisition flow, candidate pipelines, interview coordination, and offer processing. You will ensure timely, policy-aligned execution and data integrity across systems in a hybrid South Africa-based setup.

You will collaborate with Talent Acquisition, HR Business Partners, and stakeholders to meet hiring targets, monitor SLAs and drive automation to enhance candidate experience and

Qualifications

• Bachelor's degree in Commerce, Economics or Finance.
• Master's degree in Business Administration or Business Analytics is preferred.
• Professional certification in HR is advantageous.

Responsibilities

• Manage end-to-end recruitment operations including requisition management, candidate pipeline tracking, interview coordination, and offer processing.
• Ensure timely and accurate execution of hiring processes in alignment with organizational policies and compliance standards.
• Collaborate with Talent Acquisition, HR Business Partners, and stakeholders to meet hiring targets and workforce planning goals.
• Monitor recruitment SLAs, quality metrics, and process adherence; implement corrective actions where necessary.
• Drive process improvements and automation initiatives to enhance efficiency and candidate experience.
• Maintain accurate and up-to-date records in recruitment systems and ensure data integrity across platforms.
• Support internal audits and reporting requirements related to recruitment operations.

Skills

Amazon Web Services (AWS)

IT Service Desk

Education

Bachelor's - Commerce

Bachelor's - Economics

Bachelor's - Finance

Masters - Business Administration

Masters - Business Analytics

Job description

Description

Responsibilities: Manage end-to-end recruitment operations including requisition management, candidate pipeline tracking, interview coordination, and offer processing. Ensure timely and accurate execution of hiring processes in alignment with organizational policies and compliance standards. Collaborate with Talent Acquisition, HR Business Partners, and business stakeholders to meet hiring targets and workforce planning goals. Monitor recruitment SLAs, quality metrics, and process adherence; implement corrective actions where necessary. Drive process improvements and automation initiatives to enhance efficiency and candidate experience. Maintain accurate and up-to-date records in recruitment systems and ensure data integrity across platforms. Support internal audits and reporting requirements related to recruitment operations.

Qualifications

Bachelors - Commerce, Bachelors - Economics, Bachelors - Finance, Masters - Business Administration, Masters - Business Analytics

Certifications

Professional in Human Resources (PHR) - Symbiosis Instute of Distant LearningSymbiosis Instute of Distant Learning

Required Skills

Amazon Web Services (AWS), IT Service Desk

Language

English (Required)

Language Proficiency -

Proficient - C2

Job Type

Fixed Term (Fixed Term)

Job End Date

2027-11-30

Master Skill List -

HRO - Recruitment Operations

Remote Type -

Hybrid

Work Shift -

Standard (South Africa)

Why join Genpact?

• Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
• Make an impact – Help global enterprises solve business challenges that matter
• Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.

Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Please be informed the proof of education (including educational certificates) may be requested during the recruitment process. Please note that Genpact does not impose any CV format nor do we require you to enclose a photograph to your CV as part of the application process.

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