Front Desk & Office Administration Specialist

EdUpStairs; Durban; On-site; ZAR 134,000 - 201,000; Full time

Job summary

EdUpStairs is seeking a Receptionist/Office Admin to support Corporate Services and front-line operations. The role involves handling the switchboard, directing callers, managing mail and invoices, and assisting with submissions and records maintenance.

The successful candidate will have a Senior/Grade 12 certificate, relevant short courses, and strong communication skills. The position requires independence, initiative, and reliable organisation in a busy office environment.

Qualifications

• Senior/Grade 12 certificate is required.
• Receptionist/front line/Office Admin short courses/certificates are an added advantage.
• Good written and verbal communication skills are required.
• Ability to learn the Agency service delivery components.
• Must be able to operate a switchboard.
• Must be computer literate with typing skills.
• Must be able to organise and prioritise work and have telephone etiquette.
• Good verbal and written communication skills.
• Ability to take initiative and work independently.

Responsibilities

• Provide administrative support to Corporate Services.
• Compile VA2 of the section.
• Record all incoming mail and invoices from Stakeholders.
• Prepare and compile submissions as per the request.
• Issuing of access cards to staff and visitors.
• Order access cards and keep registers.
• Operate the switchboard by answering incoming and making outgoing calls.
• Ensure that customers are referred to promptly and correctly.
• Take messages and administer the correct distribution thereof.
• Supply basic information to customers regarding the Agency services.
• Keep the reception area clean and tidy at all times.
• Receive visitors.
• Update internal telephone directory and keep a database of received documents.
• Responsible for reporting faults on the telephone system to the service provider.
• Utilize the telephone management system to monitor telephone costs, including printing reports and verifying information, keeping and completing registers pertaining to the telephone system.

Skills

Good communication

Switchboard operation

Typing skills

Computer literacy

Organise and prioritise

Take initiative

Independence

Education

Senior/Grade 12 certificate

Receptionist/Office Admin short courses

Tools

Switchboard

Telephone management system

Job description

EdUpStairs is seeking a Receptionist/Office Admin to support Corporate Services and front-line operations. The role involves handling the switchboard, directing callers, managing mail and invoices, and assisting with submissions and records maintenance.

The successful candidate will have a Senior/Grade 12 certificate, relevant short courses, and strong communication skills. The position requires independence, initiative, and reliable organisation in a busy office environment.