Front Desk & Client Experience Specialist

Discovery Limited; Alice, Ballito, Boksburg, Cape Town; On-site; ZAR 201,000 - 335,000; Full time

Benefits offered by this job

Medical aid contributions

Retirement benefits

Paid annual leave

Internal promotion pathways

Job summary

Discovery Limited in Johannesburg is seeking a professional Receptionist to support front-office operations at its Johannesburg office. You will be the first point of contact for clients, visitors, vendors, and staff while ensuring excellent service and efficient administrative support.

The role offers opportunities within corporate administration and client services, with a focus on reception management, communications, and office coordination in a financial services environment.

Qualifications

• Minimum 1-3 years in reception, front desk or customer service roles.
• Strong organizational and customer service abilities are essential.
• Proficiency with Microsoft Office and standard office systems.

Responsibilities

• Welcome visitors and clients and direct them appropriately.
• Answer calls, transfer to departments, and relay messages.
• Assist with filing, records and calendar coordination.
• Provide exceptional client service and coordinate hospitality.
• Coordinate office logistics and interdepartmental communication.

Skills

Communication skills

Professional appearance

Organizational skills

Time management

Team collaboration

Education

National Diploma / Bachelor's degree in business/admin related field

Tools

Microsoft Office

Job description

Discovery Limited in Johannesburg is seeking a professional Receptionist to support front-office operations at its Johannesburg office. You will be the first point of contact for clients, visitors, vendors, and staff while ensuring excellent service and efficient administrative support.

The role offers opportunities within corporate administration and client services, with a focus on reception management, communications, and office coordination in a financial services environment.