Front Desk & Admin Specialist – Telecom Office

New Generation Group; Johannesburg; On-site; ZAR 100,000 - 167,000; Full time

Job summary

New Generation Group in Johannesburg, South Africa is seeking a professional Receptionist to manage the front desk, answer calls, welcome visitors and provide admin support to keep the office running smoothly.

The ideal candidate holds Grade 12, has front desk or similar experience, and is proficient in Microsoft Office. Strong communication, organization, and a polished appearance are essential for this on-site role.

Qualifications

• Matric required.
• Experience as receptionist/front desk admin.
• Telecommunications industry experience advantageous.
• Proficient in MS Office.
• Excellent verbal and written communication.
• Professional appearance and telephone etiquette.

Responsibilities

• Welcome and assist clients, visitors, and staff professionally
• Answer, screen, and direct incoming calls promptly
• Manage the reception area and maintain a neat and organized workspace
• Receive, sort, and distribute mail and deliveries
• Assist with general administrative duties such as filing, scanning, and data capturing
• Maintain office supplies and stationery inventory
• Coordinate courier services when required
• Handle customer queries and escalate issues where necessary
• Support HR and management with ad-hoc administrative tasks

Skills

Receptionist

Front desk

Communication skills

Organizational skills

Microsoft Office

Education

Grade12/Matric

Tools

Microsoft Office Suite

Job description

New Generation Group in Johannesburg, South Africa is seeking a professional Receptionist to manage the front desk, answer calls, welcome visitors and provide admin support to keep the office running smoothly.

The ideal candidate holds Grade 12, has front desk or similar experience, and is proficient in Microsoft Office. Strong communication, organization, and a polished appearance are essential for this on-site role.