Front Counter & Customer Service Specialist

Mustek Limited; Wes-Kaap; On-site; ZAR 150,000 - 190,000; Full time

Job summary

Mustek Limited is seeking a polite and organized courier front counter and administrative assistant to greet customers, answer questions, and maintain professional attitude under pressure. You will interact with staff, resolve issues, handle mail and communications, and ensure accurate records.

Responsibilities include responding to inquiries, distributing mail, monitoring supplies, and complying with ISO and legal requirements.

Qualifications

• Matric is required.
• A+ or technical qualification is an advantage.
• 1 year administrative/reception experience.

Responsibilities

• Review work to ensure accuracy and high quality customer service.
• Respond to customer inquiries and resolve problems.
• Provide accurate, friendly service and interact with other departments to resolve issues.
• Receive letters, packages and distribute them.
• Prepare outgoing mail by drafting correspondence and securing parcels.
• Check, sort and forward emails.
• Monitor office supplies and place orders when necessary.
• Keep updated records and files.

Skills

Basic admin processes

Facility layout knowledge

Communication skills

People skills

Education

Matric

A+ or technical qualification

Job description

Mustek Limited is seeking a polite and organized courier front counter and administrative assistant to greet customers, answer questions, and maintain professional attitude under pressure. You will interact with staff, resolve issues, handle mail and communications, and ensure accurate records.

Responsibilities include responding to inquiries, distributing mail, monitoring supplies, and complying with ISO and legal requirements.