About the Role
Our client is seeking an experienced and meticulous Freight Forwarding Specialist to join their bustling operations based in Randburg, Gauteng. This role is central to managing the end-to-end process of international and domestic freight movement, ensuring seamless coordination between shippers, carriers, and customs authorities. You will be responsible for preparing all necessary documentation, arranging transportation, tracking shipments, and resolving any issues that may arise to ensure timely and cost-effective delivery. This is a fully on-site position, requiring your dedicated presence in our Randburg office. The ideal candidate will have a strong understanding of international trade regulations, customs procedures, and various modes of transport (air, sea, road, rail). We are looking for a detail-oriented professional who can manage complex logistics chains and provide exceptional service to our global client base. This is a key role within our logistics department, contributing significantly to our supply chain's efficiency and success.
Key Responsibilities
- Manage all aspects of freight forwarding, including air, sea, road, and rail transportation.
- Prepare and process all required shipping documentation, such as bills of lading, customs declarations, and commercial invoices.
- Coordinate with carriers to book cargo space and negotiate freight rates.
- Track shipments in real-time and provide status updates to clients and internal teams.
- Ensure compliance with all relevant international trade laws, customs regulations, and company policies.
- Liaise with customs brokers to facilitate smooth clearance of goods.
- Identify and resolve any logistical issues or delays that may impact shipment delivery.
- Maintain accurate records of all freight forwarding activities and associated costs.
- Build and maintain strong relationships with carriers, agents, and clients.
- Provide quotes and cost estimations for freight forwarding services.
- Stay informed about industry trends and changes in transportation and customs regulations.
Requirements
- High school diploma or equivalent; a degree or diploma in Logistics, Supply Chain Management, or International Trade is preferred.
- Minimum of 3 years of experience in freight forwarding or a related logistics role.
- Thorough understanding of international shipping procedures, documentation, and Incoterms.
- Knowledge of customs regulations and import/export compliance requirements.
- Proficiency in using freight forwarding software and MS Office Suite.
- Excellent communication, negotiation, and problem-solving skills.
- Strong organizational skills and exceptional attention to detail.
- Ability to manage multiple shipments and priorities simultaneously.
- Customer-focused approach with strong relationship-building skills.
- Ability to work independently and as part of a dynamic team.
Benefits
- Our client offers a competitive salary package, along with comprehensive benefits including medical aid, a provident fund, and paid annual leave.
- This on-site role provides a stable and collaborative work environment.
- Opportunities for professional development and advancement within the freight forwarding industry are available.
- We are committed to providing a rewarding career path for our employees.
- Additional benefits may include performance-based bonuses and ongoing training programs.