Franchise Training Coach - Food Service

Famous Brands; Wes-Kaap; On-site; ZAR 120,000 - 180,000; Full time

Job summary

Famous Brands in South Africa seeks a Training Coordinator to deliver world-class training within the Brands, ensuring culture, ethics, core values and standards are conveyed to all new and existing Franchisees and their staff. The role involves administrative duties, coordinating FOH/BOH workshops, assessing staff, updating training materials, and aligning training calendars with store openings.

Matric is required; a related tertiary qualification is advantageous, plus 3 years in food service

Qualifications

• Minimum of Matric; a related tertiary qualification is an advantage.
• Minimum of 3 years' experience in the Food Service Industry.
• Minimum of 5 years' experience driving.

Responsibilities

• Perform administrative work as required for the training role.
• Assist in ensuring Training Restaurants subscribe to standards.
• Provide daily feedback to the business on activities.
• Assist with FOH and BOH workshops and skills development.
• Assist with Skills Assessments and documentation thereof of restaurant staff.
• Provide ongoing in-store Training and Refresher Training.
• Assist Franchise Managers with in-store training when requested (overnight when necessary).
• Do store visits to assist FM with practical coaching, including weekends.
• Assist with Store Openings.
• Assist in updating all training manuals with relevant information.
• Updating training status on SharePoint.
• Keep updated with Brand requirements and specifications.
• Follow up post opening of new restaurants on status and refresher training.
• Have weekly feedback meetings with the Operations Team; compile monthly training calendar.

Skills

Administrative skills

Training delivery

Communication

Education

Matric

Related tertiary qualification

Job description

Famous Brands in South Africa seeks a Training Coordinator to deliver world-class training within the Brands, ensuring culture, ethics, core values and standards are conveyed to all new and existing Franchisees and their staff. The role involves administrative duties, coordinating FOH/BOH workshops, assessing staff, updating training materials, and aligning training calendars with store openings.

Matric is required; a related tertiary qualification is advantageous, plus 3 years in food service