Forwarding Controller

Boardroom Appointments; Gauteng; On-site; ZAR 180,000 - 300,000; Full time

Job summary

Boardroom Appointments is seeking an organized Logistics/Administration Officer in Gauteng. You will arrange import/export estimates, gather shipping requirements, advise on cost-effective methods, and manage shipment tracking with agents worldwide.

Key duties include processing documentation, handling payments, coordinating with airlines and carriers, sending weekly status reports, and ensuring compliance with customs regulations.

Qualifications

• Advanced MS Word, PowerPoint and Excel skills.
• Valid unendorsed drivers license.
• Ability to develop administrative systems for own department/division.
• Ability to manage and control administrative systems in own department/division.
• Ability to compile customer profiles and interpret usage patterns to determine needs.
• Knowledge of tariffs design, service changes, product development or infrastructure changes based on consumer trends.
• Ability to execute logistics-related tasks under direct supervision.
• Understanding of interaction of different administrative procedures between departments in the organisation.
• Knowledge to develop streamline administrative systems for own department/division.
• Knowledge of market research and marketing principles.
• Knowledge of existing services offered to targeted customers and awareness of developments in a changing environment.
• Knowledge of the type of business the organisation engages in.

Responsibilities

• Arrange import and export estimates for sea, air and road freight.
• Obtain full shipping requirements from potential customers in writing.
• Provide best advice and most cost effective shipping method and rates.
• Follow up on acceptance of estimate.
• Arrange import and cross-trade shipments with agents through global network and arrange bookings directly with shipping lines/agents.
• Track and trace shipments.
• Negotiate rates with shipping lines/agents.
• Handover shipments to clearing agents.
• Prepare release orders.
• Capture handover shipments onto Ship Shape.
• Preparing invoicing instructions.
• Arrange payments to carriers and agents.
• Collect original documents from airlines.
• Reply to emails.
• Manage orders and status reports.
• Prepare shipment mark-ups.
• Assist customer with DA185 documents.
• Follow up for original credit application/terms and conditions and any other documents required to open account facility.
• Submit credit application for approval signature, then to debtors and wait for credit application approval.
• Maintain professional conduct.
• Assist in relevant operations/operational functions as required.
• Handle all shipments on behalf of the agents for Sea and Air, Imports and Exports.
• Send weekly Status Reports to customers and update them on any further developments on shipments.
• Submit RCG to Customs for shipments as per the Customs Regulations.
• Obtain Original bills from the consignee if required.

Skills

MS Word

PowerPoint

Excel

Email

Driver27s license

Tools

Shipping software

Job description

• Computer literacy (Advanced MS Word, PowerPoint and Excel, email access required)
• Valid unendorsed drivers licence
• Able to develop new administrative systems or procedures for own department/division
• Able to manage and control administrative system in own department/division
• Can compile customer profiles and interpret usage patterns to determine needs
• Can make recommendations on tariffs design, service changes, product development or infrastructure changes based on consumer trends and customer
• Able to execute specific tasks related to logistics under direct supervision
• Understand the interaction of different administrative procedures between departments in the organisation
• Knows how to develop streamline administrative systems for own department/division
• Has sound knowledge of market research and marketing principles
• Has sound knowledge of existing services offered to which targeted customers and stays informed on developments in a changing environment
• Knows the type of business the organisation engages in

Responsibilities:

• Arrange import and export estimates for sea, air and road freight
• Obtain full shipping requirements from potential customers in writing
• Provide best advice and most cost effective shipping method and rates
• Follow up on acceptance of estimate
• Arrange import and cross trade shipments with agents through global network and arrange bookings directly with shipping lines/agents
• Track and trace shipments
• Negotiate rates with shipping lines/agents
• Handover shipments to clearing agents
• Prepare release orders
• Capture handover shipments onto Ship Shape
• Preparing invoicing instructions
• Arrange payments to carriers and agents
• Collect original documents from airlines
• Reply to emails
• Manage orders and status reports
• Prepare shipment mark ups
• Assist customer with DA185 documents
• Follow up for original credit application/terms and conditions and any other documents required to open account facility
• Submit credit application for approval signature, then to debtors and wait for credit application approval
• Maintain professional conduct
• Assist in relevant operations/operational functions as required
• Handle all shipments on behalf of the agents for Sea and Air, Imports and Exports
• Send weekly Status Reports to customers and update them on any further developments on shipments
• Submit RCG to Customs for shipments as per the Customs Regulations
• Obtain Original bills from the consignee if required