Operations Controller

Rhenus Logistics; Cape Town; On-site; ZAR 240,000 - 360,000; Full time

Job summary

Rhenus Logistics Cape Town seeks an experienced Ocean Imports Specialist to manage import processes from pre-alert receipt to final delivery. The role requires coordinating with shipping lines, verifying documents for customs clearance, and maintaining NAVIS and CargoWise records.

A proactive, detail-oriented professional with 3–5 years in ocean freight is essential. Join a dynamic team focused on accurate, timely deliveries within South Africa's logistics network.

Qualifications

• Matric or senior certification equivalent.
• A tertiary qualification would be an advantage.
• A high calibre, ambitious individual with ocean imports skills ranging from indent to customs clearance arrangement up to delivery.
• 3 – 5 Years Ocean Freight experience.

Responsibilities

• Control and manage import process from receipt of pre-alert documents/shipment notification to final delivery to the customer
• Request for arrival notification from the shipping line/co-loader
• Register file on CargoWise once arrival notification is received from the shipping line/co-loader
• Ensure that all commercial documentation received tallies and is correct for customs clearance purposes
• Complete document checklist
• Submit documents to customs entry department
• Obtain extended releases on Plant/Port Health/State Vet detentions.
• Prepare shipping line release/ Obtain DRO from co-loaders.
• Ensure that NAVIS is updated 72 hours prior to vessel arrival
• Account for profit/loss on shipment
• Liaise with client services representative/customer on a daily basis – advising client services representative/customer of delivery and shipment status
• Receive orders from client services representative/customer – requesting original documents/clearing instructions
• Update delivery dashboard on CargoWise - daily by 10H00
• Monitor delivery with transporter and liaise with client service representative/customer
• Ensure that containers are uplifted and turned in within the prescribed times
• Ensure all 3rd party invoices are received, reconciled and sent to head office for payment within transactional periods

Skills

Ocean imports

Customs clearance

Problem solving

Leadership

Adaptability

Delivery tracking

Education

Matric or equivalent

Tertiary qualification advantageous

Tools

CargoWise

NAVIS

Job description

What You Can Expect:

Key Responsibility Areas:

• Control and manage import process from receipt of pre-alert documents/shipment notification to final delivery to the customer
• Request for arrival notification from the shipping line/co-loader
• Register file on CargoWise once arrival notification is received from the shipping line/co-loader
• Ensure that all commercial documentation received tallies and is correct for customs clearance purposes
• Complete document checklist
• Submit documents to customs entry department
• Obtain extended releases on Plant/Port Health/State Vet detentions.
• Prepare shipping line release/ Obtain DRO from co-loaders.
• Ensure that NAVIS is updated 72 hours prior to vessel arrival
• Account for profit/loss on shipment
• Liaise with client services representative/customer on a daily basis – advising client services representative/customer of delivery and shipment status
• Receive orders from client services representative/customer – requesting original documents/clearing instructions
• Update delivery dashboard on CargoWise - daily by 10H00
• Monitor delivery with transporter and liaise with client service representative/customer
• Ensure that containers are uplifted and turned in within the prescribed times
• Ensure all 3rd party invoices are received, reconciled and sent to head office for payment within transactional periods

What You Bring:

Knowledge & Experience:

• Matric or senior certification equivalent
• A tertiary qualification would be an advantage
• A high calibre, ambitious individual with ocean imports skills ranging from indent to customs clearance arrangement up to delivery
• 3 – 5 Years Ocean Freight experience

Skills & Attributes:

• Ability to inspire and motivate employees to achieve goals
• A high calibre, ambitious individual with ocean imports skills ranging from indent to customs clearance arrangement up to delivery
• Three to five years hands-on experience is required with advanced problem-solving skills and the ability to thrive under pressure
• Positive attitude
• Adaptability