Air /Sea freight Controller

Boardroom Appointments; Johannesburg; Sur place; ZAR 250 000 - 360 000; Plein temps

Résumé du poste

Boardroom Appointments seeks an Air/Sea Freight Controller in Johannesburg to manage documentation, coordinating with airlines and SARS compliance. You will oversee shipment registration, invoicing, and customs processes while ensuring timely delivery and clear customer communication.

Responsibilities include maintaining accurate records, supervising administrative systems, and liaising with transport teams to optimize shipments.

Qualifications

• Grade 12 and minimum 5 years relevant experience.
• Computer literacy with MS Word, PowerPoint and Excel.
• Valid driving licence.
• Able to develop new administrative systems for own department/division.
• Able to manage and control administrative system in own department/division.
• Able to compile customer profiles and interpret usage patterns.
• Able to make recommendations on tariffs, service changes or development based on trends.
• Able to execute basic customs clearance tasks under supervision.
• Understands inter-department procedures and streamline systems.

Responsabilités

• Obtain all documentation from the customer or Forwarding department.
• Contact airlines/shipping lines to confirm flight details before registering the file.
• Ensure documents are accurately addressed and named for shipment.
• Submit details to SARS in compliance with regulations.
• Register shipment before sending to entry department.
• Request invoices from airlines, shipping lines and agents.
• Check cargo for hazardous materials and inform drivers.
• Register 3M shipments to the CARS system.
• Follow shipments through entries and customs clearance.
• Ensure documentation is provided if detained by port health or customs.
• Follow up to secure release and arrange transport to customers.
• Ensure PODs are filed and vehicles are managed daily.
• Keep contracts for delivery and ensure full vehicle utilization.
• Inform customers of shipment progress throughout the process.
• Bill shipments and COD accounts before delivery.

Connaissances

Advanced MS Word

PowerPoint

Excel

Valid driving licence

Formation

Grade 12

Description du poste

About the job Air /Sea freight Controller

• Grade 12
• Minimum 5 years relevant experience
• Computer literacy (Advanced MS Word, PowerPoint and Excel, email access required)
• Valid driving licence
• Able to develop new administrative systems for own department/division
• Able to manage and control administrative system in own department/division
• Can compile customer profiles and interpret usage patterns to determine needs
• Can make recommendations on tariffs design, service changes, product development or infrastructure changes based on consumer trends and customer
• Able to execute specific tasks related to customs clearance under direct supervision
• Understand the interaction of different administrative procedures between departments in the organisation
• Knows how to develop streamline administrative systems for own department/division
• Has sound knowledge of market research and marketing principles
• Has sound knowledge of existing services offered to which targeted customers and stays informed on developments in a changing environment
• Understands the importance of effective packaging and warehousing methods and applications

Responsibilities:

• Obtain all documentation from either the customer directly or from the Forwarding department
• Contact the airlines/shipping line to confirm correct flight details before registering the file
• Ensure all the documents are accurately addressed and in the correct name of the shipment
• Ensure all details are accurate before submitting to SARS and are within the SARS regulations
• Register the shipment correctly before sending the file through to the entry department
• Request all invoices from the various Air lines, shipping lines and agents
• Check cargo if hazardous and inform the drivers
• All 3M shipments are also to be registered to the CARS system (3M system)
• The file will then be taken to entries where the shipment will be cleared through customs
• If the shipment is detained by port health or stopped by customs, ensure all the necessary documentation is sent to the customs official.
• Follow up and make sure release is obtained timeously
• Once the shipment is released, arrange all transport to the various customers
• Arrange for the delivery of shipments
• Ensure the PODs received are placed in the files
• Manage the vehicles from Truck Rental and also the transporter from the ports
• Report any incidents to Truck Rental management should anything arise
• Keep all contracts for delivery daily and file away
• Ensure the vehicle is fully utilized before hiring other vehicles
• Manage the drivers on a daily basis
• Keep the customer informed at all times of the process of the shipments
• All shipment files must be billed immediately before delivery
• All COD customer accounts must be paid up to date before delivery
• Ensure that all the customers receive their invoices and a full set of documents before the shipment is delivered
• Ensure that all empty containers have been turned into the correct empty depot
• Keep the bond report continuously updated
• Arrange XDPs from the bond store and ensure the bond store receives all relevant documentation
• Ensure XDPs are billed within 3 days of bill of entry date
• Bill the cartage of the local deliveries from the bond store
• Ensue all PODs are received for local deliveries from the bond store to customers
• Send PODs on a monthly basis to customers
• Maintain professional conduct
• Handle all the filling of shipment files