Food & Beverage Manager

Dream Resorts; South Africa; Sur place; ZAR 750 000 - 1 100 000; Plein temps

Résumé du poste

Dream Hotels & Resorts seeks a Food and Beverage Lead to manage all F&B operations at the FinFoot Lake Reserve. You will oversee menu planning, purchasing, inventory, team leadership, guest service, quality/safety compliance, budgeting, events, marketing, and vendor partnerships.

In this role you will drive revenue, control costs, and ensure exceptional guest experiences while staying ahead of industry trends and innovations.

Qualifications

• Diploma or Degree in Hospitality Management or related field.
• Proven F&B leadership experience of >3 years in a 4-star establishment.
• Proficiency in MS Office and restaurant management software, POS.

Responsabilités

• Menu planning and development with culinary team.
• Purchasing and inventory management, cost control.
• Team management, training, scheduling, and motivation.
• Customer service excellence and feedback handling.
• Quality control and compliance with health and safety standards.
• Financial management, budgeting and cost analyses.
• Event planning and catering for events and conferences.
• Vendor and supplier relations and contract negotiation.
• Stay informed on industry trends and innovations.

Connaissances

Leadership

Budgeting

Menu development

Vendor relations

Formation

Diploma or Degree in Hospitality Management

Outils

HTI Plus Point

Plus Central

Apex

MS Office

Description du poste

Position: Food and Beverage Lead

Dream Hotels & Resorts is committed to excellence in all aspects of our operations, guided by our 8 core values. We prioritise reliability, accountability, empathy, sustainability, humanity, trust, dynamism, excellence, and joy in our decision-making, fostering a diverse, inclusive, and joyful work environment. We are looking for a Food and Beverage Lead to join our team and manage all aspects of our food and beverage operations at the FinFoot Lake Reserve.

Job Overview:

The Food and Beverage Lead will oversee and manage all food and beverage operations at the FinFoot Lake Reserve, with a focus on menu planning and development, purchasing and inventory management, team management, customer service, quality control and compliance, financial management, event planning and catering, marketing and promotions, vendor and supplier relations, and staying informed about industry trends and innovations.

Key Responsibilities:

• Menu Planning and Development:
  • Collaborate with chefs and culinary team to create menus that appeal to customers, align with the establishment's concept, meet budgetary requirements, and comply with food safety regulations.
• Purchasing and Inventory Management:
  • Source and purchase food, beverages, and supplies, negotiate with vendors, manage inventory levels, and ensure cost-effective purchasing practises while maintaining quality standards.
• Team Management:
  • Recruit, train, schedule, lead, and motivate food and beverage service team members, including waiters, bartenders, kitchen teams, and other personnel, to provide excellent customer service.
• Customer Service:
  • Ensure high standards of customer service are maintained by interacting with guests, addressing feedback and complaints, and resolving any issues that may arise during service.
• Quality Control and Compliance:
  • Monitor food preparation, presentation, and service to ensure quality and consistency, as well as compliance with health, safety, and sanitation regulations.
• Financial Management:
  • Develop and manage budgets, analyse financial reports, track expenses, and implement cost-control measures to maximise profitability and achieve financial targets.
• Event Planning and Catering:
  • Coordinate and oversee food and beverage services for events, conferences, weddings, and other special occasions, ensuring that client expectations are met and that events run smoothly.
• Marketing and Promotions:
  • Collaborate with the Resort Custodian, marketing and Sales team to develop strategies to promote food and beverage offerings, drive sales, attract customers, and enhance the overall dining experience.
• Vendor and Supplier Relations:
  • Build and maintain relationships with food and beverage suppliers, negotiate contracts, monitor performance, and seek opportunities for partnerships that benefit the establishment.
• Trends and Innovation:
  • Stay informed about industry trends, new technologies, and innovations in food and beverage service to continuously improve offerings, stay competitive, and meet customer preferences.

Qualifications and Experience:

• Diploma or Degree in Hospitality Management or related field.
• Proven food and beverage leadership experience of more than 3 years in a 4-star establishment.
• Proficiency in MS Office - Word, Excel & Outlook, Restaurant management software, POS, Preferably HTI with Plus Point, Plus Central and Apex