FMCG Store Manager: Lead Operations & Team Performance

Staff Connection - Hospitality Recruitment and Executive Search; Johannesburg; On-site; ZAR 279,000 - 335,000; Full time

Job summary

Staff Connection - Hospitality Recruitment and Executive Search is seeking an experienced FMCG Store Manager to take full ownership of a busy retail operation in Gauteng. This hands-on, highly organised leader sets the pace, drives standards, and motivates large teams in a fast-paced environment.

You will be the keyholder and face of the store, responsible for daily operations, stock control, customer experience and overall store profitability.

Qualifications

• Minimum 3–5 years' Store Management experience within FMCG/grocery retail.
• Proven ability to lead, motivate and manage large teams.
• Strong operational/floor management and stock control understanding.

Responsibilities

• Full store oversight across all departments.
• Shift management and structured daily floor walks.
• Enforcing operational standards, policies and procedures.
• Staff management, scheduling, discipline, and team development.
• Buying, stock control, and inventory management.
• Liaising with suppliers and sales representatives.
• Driving turnover, profitability and customer satisfaction.
• Managing shrinkage, wastage and operational controls.
• Ensuring a world-class customer experience at all times.
• Leading by example and maintaining high energy on the floor.

Skills

Store management

People leadership

Operational excellence

Education

Matric

Retail management qualification (advantage)

Job description

Staff Connection - Hospitality Recruitment and Executive Search is seeking an experienced FMCG Store Manager to take full ownership of a busy retail operation in Gauteng. This hands-on, highly organised leader sets the pace, drives standards, and motivates large teams in a fast-paced environment.

You will be the keyholder and face of the store, responsible for daily operations, stock control, customer experience and overall store profitability.