Floor Supervisor - Drive Sales & Inventory Excellence

Surgo; Cape Town; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Surgo (Pty) Ltd in Belhar, Western Cape, invites applications for a Floor Supervisor to oversee the groceries, perishables, frozen and back-up areas, ensuring operations run efficiently and customers receive outstanding service.

The role involves planning, controlling and monitoring daily floor performance, driving sales, managing staff, reducing waste, and maintaining stock accuracy through regular reviews and rotations.

Qualifications

• Grade 12 education is required.
• Minimum 2 years of managerial experience in a retail or similar environment.

Responsibilities

• Meet customer needs with a smile and ensure customers feel valued.
• Lead floor staff to meet sales and GP targets while controlling expenses.
• Maintain stock levels; monitor wastage and implement reduction strategies.
• Coordinate shelf layouts, product ranges and stock rotations.
• Plan, control and monitor floor performance daily.
• Conduct regular stock checks and evaluate delivery schedules monthly.

Skills

Customer service

Teamwork

Attention to detail

Problem solving

Communication

Initiative

Independent work

Staff training

Education

Grade 12

Job description

Surgo (Pty) Ltd in Belhar, Western Cape, invites applications for a Floor Supervisor to oversee the groceries, perishables, frozen and back-up areas, ensuring operations run efficiently and customers receive outstanding service.

The role involves planning, controlling and monitoring daily floor performance, driving sales, managing staff, reducing waste, and maintaining stock accuracy through regular reviews and rotations.