Floor Assistant - Hermanus

Acdc Dynamics South Africa; South Africa; On-site; ZAR 89,000 - 156,000; Full time

Job summary

Acdc Dynamics South Africa is seeking a motivated Retail Floor Assistant to help customers on the shop floor, keep displays tidy, and support daily store operations.

The role emphasizes strong communication, proactive service, and a passion for delivering excellent customer experiences in a retail setting.

Responsibilities

• Greet and assist customers on the floor in a friendly and professional manner.
• Provide product information to help customers make informed purchases.
• Support the sales team in achieving store targets and arranging product displays.
• Keep the sales floor clean, organized, and stocked with products.
• Maintain store health and safety standards across all areas.

Skills

Customer service

Communication skills

Proactive attitude

Job description

We are seeking an enthusiastic and customer-focused Retail Floor Assistant to join our team. The ideal candidate will assist customers on the floor, ensure the store is well-maintained, and support the overall operations of the retail environment. This role requires excellent communication skills, a proactive attitude, and a passion for delivering exceptional customer service

Key Responsibilities:

Customer Assistance

• Greet and assist customers in a friendly and professional manner.
• Provide product information and guidance to customers to help them make informed purchasing decisions.
• Handle customer inquiries and resolve any issues promptly.

Sales Support

• Support the sales team in achieving store targets and goals.
• Assist in setting up product displays and ensuring they are visually appealing.
• Keep the sales floor organized, clean, and stocked with products.

Inventory Management

• Assist with receiving, unpacking, and organizing inventory.
• Conduct regular stock checks and report discrepancies to the management.
• Ensure products are correctly priced and labeled.

Store Maintenance

• Maintain the cleanliness and tidiness of the store, including shelves, counters, and displays.

Ensure that health and safety standards are adhered to within the store environment