Floor Supervisor (40hr) - @Home - Table Bay

TFG Limited; Cape Town; On-site; ZAR 180,000 - 240,000; Full time

Job summary

TFG Limited is seeking a Floor Supervisor (40hr) for an on-site role at Table Bay in the Western Cape. You will support store management, lead the store team, and ensure operational excellence with a customer-centric approach.

The role requires a Matric certificate and at least 3 years of retail experience, including 1 year in a leadership position. Flexibility, initiative, and strong communication are essential.

Qualifications

• A Matric certificate is required.
• Minimum 3 years retail experience with at least 1 year store leadership.
• Flexibility to adapt to different customers and situations.
• Ability to work independently with a sense of urgency and leadership.
• Strong organizational and planning skills; multi-task in a fast-paced environment.

Responsibilities

• Support the store management team with outstanding leadership to the store team.
• Ensure operational excellence through a customer-centric mindset.
• Generate high levels of motivation and commitment within the store.
• Allocate time effectively and handle multiple tasks to complete priorities.
• Provide input and manage merchandise and visual principles.
• Drive performance through store KPI’s (turnover, rewards, new accounts, visuals).

Skills

Managing the Sales Process

Planning & Organising

Service Delivery

Verbal Communication

Education

Matric certificate

Job description

Floor Supervisor (40hr) - @Home - Table Bay

Western Cape, South Africa (On-site)

Job Description

Responsibilities:

The ability to support the store management team to provide outstanding leadership to the store team.

Ensures the team executes operational excellence through a customer centric mindset.

Generating high levels of motivation and commitment within the store.

Allocate time effectively; handle multiple tasks and completing priorities.

Provide input and manage merchandise and visual principles.

Drive performance through the store KPI’s (e.g. turnover, rewards, new accounts, visuals. etc).

Qualification:

A Matric certificate.

Skills:

Minimum 3 years retail experience with a minimum of 1 year store leadership experience.

High flexibility and ability to adapt to different customers and situations.

A high sense of urgency with demonstrated ability to work independently.

High flexibility and ability to adapt to different customers.

An outstanding leadership, interpersonal and communication skills.

Ability to work a flexible schedule to meet the needs of the business.

Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers.

Strategic Sales Planning

Managing the Sales Process

Customer Value Management

Behaviours for success:

Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.

Effectively building formal and informal relationship networks inside and outside the organization.

Building strong customer relationships and delivering customer‑centric solutions.

Making good and timely decisions that keep the organization moving forward.

Anticipating and adopting innovations in business‑building digital and technology applications.

Creating a climate where people are motivated to do their best to help the organization achieve its objectives.

Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.

Good verbal/ written communication skills and good organisational skills

Strong organizational and planning skills

The ability to multi‑task in a fast‑paced environment

The ability to work independently.

The ability to take initiative.

A high level of attention to detail

Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.

Required Skills

• Managing the Sales Process
• Planning & Organising
• Service Delivery
• Verbal Communication