Front of House Assistant - Helderkruin

Adonai Human Capital Solutions; Roodepoort; On-site; ZAR 120,000 - 180,000; Full time

Job summary

Adonai Human Capital Solutions is seeking a Front of House Assistant in Roodepoort, Gauteng. You will be responsible for welcoming customers, processing orders, handling inquiries, and contributing to a positive dining experience.

The ideal candidate has 1 to 2 years of customer service experience, strong communication skills, and is bilingual in English and Afrikaans. This full-time on-site position offers growth opportunities within a supportive team environment.

Qualifications

• 1 to 2 years of experience in customer service or a similar role.
• Passion for delivering excellent customer service.

Responsibilities

• Welcome and assist customers with a friendly, professional approach.
• Take and process customer orders accurately.
• Handle telephonic and online enquiries efficiently.
• Assist with point-of-sale transactions and cash handling.
• Resolve customer queries professionally to ensure satisfaction.
• Contribute to creating a positive dining environment for all guests.

Skills

Strong communication skills

Bilingual (English and Afrikaans)

Customer service experience

Job description

At the heart of a vibrant community, excellent customer service transforms everyday dining into memorable experiences. Our client, known for their warm atmosphere and dedication to quality, is seeking a Front of House Assistant to join their friendly team in Helderkruin.

Where You'll Make an Impact

• Welcome and assist customers with a friendly, professional approach.

• Take and process customer orders accurately.

• Handle telephonic and online enquiries efficiently.

• Assist with point-of-sale transactions and cash handling.

• Resolve customer queries professionally to ensure satisfaction.

• Contribute to creating a positive dining environment for all guests.

Requirements

• 1 to 2 years of experience in customer service or a similar role.

• Strong communication skills.

• Passion for delivering excellent customer service.

• Fully bilingual (English and Afrikaans).

Nice to Have

• Experience in restaurant or food and beverage industry.

What We'll Give You

• An opportunity to grow within a supportive team environment.

• A full-time, on-site position in Gauteng.

If you enjoy creating positive experiences and thrive in a team-oriented setting, we would love to hear from you. Apply now and become part of a team that values warmth, professionalism, and dedication to service.