Fleet Manager

OttoBauthentic; Cape Town; On-site; ZAR 334,800 - 502,200; Full time

Job summary

A logistics management firm based in Cape Town is seeking a Fleet Manager to oversee daily operations, manage a fleet of vehicles, and enhance client service delivery. The role requires strong time management, a customer-focused approach, and the ability to motivate a team. Candidates should possess integrity, reliability, and flexibility in a fast-paced environment. This position offers an opportunity to play a vital role in ensuring operational efficiency while directly interacting with clients.

Qualifications

• Strong ability to manage and oversee operations effectively.
• Experience in managing a fleet of vehicles and drivers.
• Excellent communication and interpersonal skills.

Responsibilities

• Oversee and manage a fleet of vehicles including maintenance and scheduling.
• Collaborate with drivers to enhance operational efficiencies.
• Handle client relationships and ensure superior service delivery.

Skills

Time management

Customer-focused approach

Integrity

Reliability

Flexibility

Job description

Role & Function

We are looking for a Fleet Manager to join our team in Kraaifontein, Cape Town. As a Fleet Manager you will effectively manage and oversee the day-to-day (and nightshift) operations of the depot/plant. This includes the short-term planning and scheduling of daily operations. This extends from the productivity of drivers and their vehicles; along with the overall maintenance of vehicles; solving queries etc. to deliver exceptional service within clients’ SLA. This role demands diligence, time management, and a customer-focused approach. Integrity, reliability, and flexibility is essential for this role.

Key Performance Areas

Operations

• Oversee and manage a fleet of vehicles, including scheduling maintenance, conducting weekly checks, arranging services, managing diesel consumption, handling breakdowns (where applicable), vehicle cleanliness (wash bay), and ensuring vehicle licensing.
• Collaborate with a team of drivers to identify and implement operational efficiencies.
• Manage trips by efficiently loading trips onto in-house applications, schedule drivers' working hours, plan routes, supervise the successful loading of goods at client sites, and manage all associated paperwork.
• Handle driver performance management, including monitoring of consumption per kilometer, daily debriefs and paperwork, and weekly outlier reports.
• Manage drivers’ professional driving permit (PrDP) and licenses.
• Monitor daily records of drivers’ leave and overtime.
• People Management: Team motivation to achieve efficiency and competency improvements.

Administration

• Handle insurance claims, manage traffic fines, and oversee vehicle maintenance.
• Efficiently manage and monitor driver working hours to ensure compliance with regulations.
• Complete daily debrief paperwork associated with ad hoc projects.

Client Service

• Ensure the delivery of superior-quality customer experiences within Service Level Agreements (SLA's).
• Foster objective working relationships with various stakeholders, such as the HR team, IT, and clients, to promote collaborative success.
• Act as a frontline liaison with clients, proactively addressing challenges and queries to minimize complaints.