Fitness Centre Manager: Lead Growth & Member Experience

Placements24; Centurion; On-site; ZAR 480,000 - 620,000; Full time

Benefits offered by this job

Discounted gym memberships

Ongoing training & development

Performance-based bonuses

Job summary

Placements24 is seeking a Fitness Centre Manager to lead our flagship Centurion facility in Gauteng. You will drive membership growth, ensure outstanding member experiences, and manage daily operations, staff, and programming in a fast-paced environment.

The role requires strong leadership, business acumen, and a passion for health and fitness, with the ability to inspire a team and deliver results. Flexible hours including weekends may be required.

Qualifications

• Bachelor’s degree in business admin or sports management or related field.
• Proven leadership and people management experience in fitness or service.
• Track record in achieving sales, retention and revenue targets.
• Strong communication, interpersonal and problem-solving abilities.
• Proficiency with fitness management software and MS Office.

Responsibilities

• Manage all operational aspects of the fitness centre, including staff scheduling, facility maintenance, and inventory control.
• Develop and implement strategies to achieve membership targets, retention rates, and revenue goals.
• Recruit, train, supervise, and evaluate fitness and administrative staff.
• Ensure the highest standards of customer service are met, addressing member inquiries and resolving issues promptly.
• Oversee the programming of fitness classes, personal training services, and special events.
• Maintain a safe, clean, and inviting environment for all members and guests.
• Manage budgets, control expenses, and report on financial performance to senior management.
• Implement marketing and promotional activities to drive business growth and brand awareness.
• Ensure compliance with all health, safety, and licensing regulations.

Skills

Leadership

Sales

Customer service

Communication

Team building

Problem solving

Flexibility

Education

Bachelor's degree in Business Administration

Bachelor's degree in Sports Management

Tools

Fitness management software

Microsoft Office Suite

Job description

Placements24 is seeking a Fitness Centre Manager to lead our flagship Centurion facility in Gauteng. You will drive membership growth, ensure outstanding member experiences, and manage daily operations, staff, and programming in a fast-paced environment.

The role requires strong leadership, business acumen, and a passion for health and fitness, with the ability to inspire a team and deliver results. Flexible hours including weekends may be required.