Fitness Centre Manager — Growth, Ops & Member Experience

Placements24; Soweto; On-site; ZAR 360,000 - 520,000; Full time

Benefits offered by this job

Membership to fitness centre

Medical aid coverage

Retirement fund

Professional development

Job summary

Placements24 is seeking an experienced Fitness Centre Manager for their Soweto, Gauteng facility. You will oversee daily operations, lead a team of instructors and front desk staff, manage budgets, and drive membership growth while maintaining high standards of service and facility presentation.

The role requires a fitness management qualification, 4-5 years in a senior fitness environment, strong leadership, and a proven track record in sales and retention.

Qualifications

• Qualification in fitness management or related field.
• 4-5 years of senior fitness centre management experience.
• Proven track record in membership sales and retention.

Responsibilities

• Oversee daily fitness centre operations and ensure a safe, welcoming environment.
• Develop and implement strategies to grow memberships and retain members.
• Recruit, train, schedule and supervise instructors and front desk staff.
• Manage facility maintenance, equipment, and cleanliness.
• Oversee operational budget and drive revenue opportunities.
• Plan and promote fitness programs, classes, and personal training services.
• Ensure health and safety regulations and club policies are followed.
• Handle member inquiries and resolve complaints professionally.
• Monitor industry trends and competitor activities.
• Maintain inventory and coordinate with vendors for repairs.
• Foster a positive team environment and generate performance reports.

Skills

Leadership

Budgeting

Staff management

Customer service

Communication

First Aid CPR

Program development

Education

Qualification in Fitness Management

Job description

Placements24 is seeking an experienced Fitness Centre Manager for their Soweto, Gauteng facility. You will oversee daily operations, lead a team of instructors and front desk staff, manage budgets, and drive membership growth while maintaining high standards of service and facility presentation.

The role requires a fitness management qualification, 4-5 years in a senior fitness environment, strong leadership, and a proven track record in sales and retention.