Senior Gym Operations Manager – Member Experience & Growth

Placements24; Centurion; On-site; ZAR 420,000 - 720,000; Full time

Benefits offered by this job

Complimentary gym membership

Discounts on classes and personal训练

Health insurance

Professional development opportunities

Paid time off

Job summary

Placements24 invites applications for a Gym Operations Manager at our flagship Centurion facility. You will lead day-to-day gym operations, supervise instructors and staff, and drive member satisfaction through efficient processes and superior service.

The role requires 3–5 years in gym management, strong financial acumen, and a passion for fitness. You will implement strategies to optimize operations, budgeting, and safety in a dynamic health club setting.

Qualifications

• 3–5 years of gym management or fitness facility operations.
• Proven leadership and team management skills.
• Strong budgeting and P&L experience.
• Proficiency with gym management software and office apps.
• First Aid and CPR certification.

Responsibilities

• Oversee daily gym operations, member services, and facilities.
• Lead, mentor, and manage fitness instructors, trainers, and front desk staff.
• Develop and implement policies to improve efficiency and satisfaction.
• Manage budget, P&L, and strive for revenue targets and profitability.
• Ensure safety, cleanliness, and compliance with health protocols.
• Schedule classes, personal training, and staff rosters.
• Drive membership sales and retention with the sales team.
• Engage third-party vendors and service providers as needed.

Skills

Leadership

Customer service

Financial acumen

Strategic planning

Communication

Education

Sports Management degree

Business Administration diploma

Tools

Gym management software

Job description

Placements24 invites applications for a Gym Operations Manager at our flagship Centurion facility. You will lead day-to-day gym operations, supervise instructors and staff, and drive member satisfaction through efficient processes and superior service.

The role requires 3–5 years in gym management, strong financial acumen, and a passion for fitness. You will implement strategies to optimize operations, budgeting, and safety in a dynamic health club setting.