Fitness Centre Manager: Lead Sales, Ops & Team Growth

Placements24; Klerksdorp; Presencial; ZAR 420 000 - 780 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary

Commission-based incentives

Medical aid

Provident fund

Career progression

Professional development

Resumo da oferta

Placements24 in Klerksdorp seeks a dedicated Fitness Centre Manager to lead a state-of-the-art facility, overseeing daily operations, driving membership sales, and ensuring an exceptional member experience.

The role requires proven fitness centre management experience, strong leadership, and a track record in sales and customer service. You will manage staff across shifts, maintain equipment, and drive business growth with a focus on member value.

Qualificações

• Minimum 4 years in fitness centre management or a similar leadership role.
• Proven experience in sales, marketing and customer relationship management.
• Strong leadership and team management skills.
• Excellent communication, interpersonal, and problem-solving abilities.
• Knowledge of fitness programming, equipment maintenance, and health and safety regulations.
• Relevant qualification in Fitness Management, Business Administration, or related field.
• Certification from a recognized fitness organization is a plus.
• Ability to work flexible hours including evenings and weekends.

Responsabilidades

• Oversee the overall operations of the fitness centre, ensuring a safe, clean, and welcoming environment.
• Develop and implement strategies to achieve membership sales targets and retention goals.
• Lead, recruit, train, and motivate a team of fitness instructors, sales staff, and administrative personnel.
• Oversee the scheduling of staff and ensure adequate coverage across all operational hours.
• Manage the facility's budget, including revenue and expense control.
• Develop and implement marketing and promotional activities to attract new members and retain existing ones.
• Ensure exceptional customer service is delivered to all members.
• Oversee the maintenance and upkeep of all fitness equipment and facilities.
• Monitor industry trends and implement new programs or services to enhance member value.
• Conduct regular performance reviews for staff and provide ongoing coaching and development.

Conhecimentos

Leadership

Sales & Marketing

Customer Service

CRM Software

MS Office

Communication

Health & Safety

Fitness Programming

Formação académica

Fitness Management qualification

Business Administration

Fitness Certification

Ferramentas

CRM software

MS Office Suite

Descrição da oferta de emprego

Placements24 in Klerksdorp seeks a dedicated Fitness Centre Manager to lead a state-of-the-art facility, overseeing daily operations, driving membership sales, and ensuring an exceptional member experience.

The role requires proven fitness centre management experience, strong leadership, and a track record in sales and customer service. You will manage staff across shifts, maintain equipment, and drive business growth with a focus on member value.